Business Talk – Cliffe Dekker Hofmeyr COO Phetheni Nkuna discusses how legal firms in Africa are adapting to market pressures
In this Business Talk with Michael Avery interview, Phetheni Nkuna discusses how legal firms in Africa are evolving to meet new needs.
Nkuna is the Chief Operating Officer at Cliffe Dekker Hofmeyr (CDH) and has worked at the company for over six years.
In her current role, she leverages her expertise in employment law to guide operational strategies and drive organisational growth.
Prior to being appointed COO, Nkuna served as the Director for Employment Law at CDH.
Her experience from holding this role have proven to be instrumental in the execution of her current duties.
Nkuna holds an MBA and a Postgraduate diploma in General Management from the GIBS Business School.
She also holds a Master of Laws (LLM) in Labour Law and has completed a Programme in Advanced Law from the University of Pretoria.
The interview
In this Business Talk interview, Nkuna discusses the biggest operational pressures law firms are facing in emerging markets and where inefficiencies typically emerge in professional organisations.
Nkuna shares whether she thinks the legal sector has been slow or fast in adapting to new pressures and unpacks how CDH is meeting the newest client requirements.
She also outlines where she sees economic activity in Africa translating most clearly into demand for legal services.
Nkuna concludes the interview by offering her outlook on what she believes will define a successful Pan-African law firm that can scale sustainably.
Watch the interview with Phetheni Nkuna below.
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