Business Talk – bp Southern Africa’s Nokwanda Khumalo on why petrol stations are becoming convenience hubs
In this Business Talk with Michael Avery episode, Nokwanda Khumalo unpacks how bp Southern Africa (bpSA) is redefining convenience.
Khumalo is the General Manager for Mobility and Convenience at bpSA, a position she has held since 2023.
She holds over 20 years of experience across energy, fast-moving consumer goods, and retail, with extensive corporate experience across bp, Sasol, Shell, SAB, and Unilever.
Her career started at Tongaat Hulett Sugar in 2010, where she worked as a Brand Manager.
Khumalo then joined Unilever in 2011 as a Category Operations Manager, before moving to South African Breweries.
In 2017, she started working at Shell, where she ultimately became the Head of Retail Sales and Operations.
Khumalo then became the Vice President of Mobility at Sasol, before taking on her current position at bpSA.
She holds a Bachelor of Business Science in Finance from the University of Cape Town.
The interview
In this Business Talk interview, Khumalo begins by explaining how bpSA is redefining convenience.
She explains how food and convenience retail are becoming a vital part of the forecourt experience, and highlights how technology is changing the way consumers interact with bp.
Khumalo then talks about the role of partnerships in bp’s forecourt transformation, and unpacks how the forecourt transformation contributes to broader economic opportunities.
She also highlights how bp is investing in its existing network and while planning new locations.
Finally, Khumalo explains how bp is preparing for the future – including a future beyond traditional fuels, and the future of its forecourts.
Watch the full interview with Nokwanda Khumalo below.
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