HALO Agentic AI – The next step in business automation from CM.com
CM.com’s HALO Agentic AI is the next evolution of business automation – making it critical for businesses that want to maintain their competitive edge.
Traditional automation, such as chatbots and scripted flows, will soon become outdated, whereas agentic AI tools like HALO will become the new normal.
This is because customers and clients have come to expect more from companies, including real-time responses and 24/7 engagement.
Traditional automation can’t handle the complexity required to deliver the best possible customer experience, whereas HALO and its AI Agents can.
AI Agents
AI Agents can focus on a wide range of tasks in your organisation – from data analysis and subscription renewals to writing emails and creating support tickets.
What sets these AI Agents apart from other automated systems is that they function like virtual employees, with autonomy, memory, and goal-oriented functionality far exceeding traditional bots.
This allows AI Agents to respond to issues intelligently and actively work towards your business goals rather than just follow prompts.
They are effective across areas like customer support, workflow management, and even sales – making them indispensable parts of your organisation.
HALO
CM.com’s HALO is a powerful AI system that companies can use to build and manage their AI Agents from a single screen.
With HALO designing an AI Agent is easy, requiring no coding experience and only a minimal understanding of backend automation.
All of the complexities are handled by the HALO system, which uses prompts to help you create the AI Agent you need.
The whole process only has five steps:
- Naming – Provide a function title and a description of its task.
- Roles – Define how the AI Agent should perform while fulfilling its tasks.
- Guidelines – Outline the rules of conduct for your business.
- Knowledge – Provide access to APIs, web browsers, and specific tools so it can learn how to use them.
- Test – After configuration, test the AI Agent and launch it.
You can test this process out by requesting a personalised demo with CM.com and get a first-hand look at how HALO will optimise your operations.
Future-proofing
HALO Agentic AI isn’t just a method of improving current efficiency – it’s also a way of building the infrastructure your company will need for the next decade.
It is valuable for a wide range of businesses, including SMBs and larger companies, since HALO is 100% scalable.
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