Presented by vivo

How vivo’s 7-Star Quality Promise elevates its new Y Series smartphones

 ·10 Jun 2025

The vivo Y Series of smartphones is now available to South Africans and offers the first-ever 7-Star Quality Promise for unrivalled durability.

This new series consists of three smartphones – the Y29, Y19s Pro, and Y04 – each designed to offer excellent durability.

“Our mission at vivo is to blend innovation with dependability,” said Tony Shi, General Manager at vivo South Africa.

“We believe that durability shouldn’t be exclusive to high-end smartphones. Our 7-Star Quality Promise reflects our dedication to real-world protection, not just technical specs or marketing claims.”

This philosophy is clear to see in what the 7-Star Quality Promise offers customers and how it has shaped the new Y Series smartphones.

7-Star Quality Promise

The 7-Star Quality Promise has informed the Y Series’ design choices in seven key ways:

  1. Military-Grade Damage Protection – MIL-STD-810H impact resistance for massively improved durability and device lifespan.
  2. SGS Drop Resistance Certification – Verified drop durability that reduces the impact of accidents.
  3. IP64 Dust & Water Resistance – Splash and dust protection.
  4. 5-Year Battery Health – Extended performance lifespan with intelligent power management.
  5. 50-Month Smooth Performance – Ensures lag-free use for an extended period (Y29 only).
  6. Protective TPU Case – Reinforced (Y29) or standard TPU (others) for further protection.
  7. 360-degree Accidental Protection – One-time free repair.

The 360-degree Accidental Protection is available for a year with the Y29 and Y19s Pro models, and for 180 days with the Y04.

All customers who purchase and activate a Y Series smartphone before 31 May 2026 will be eligible for this after-sales support.

Improved performance

The Y Series complements the advantages of the 7-Star Quality Promise with improved technical performance across each device.

The flagship of the line-up, the Y29, is the standout performer with a powerful Snapdragon 685 chipset and a slim 6,500mAh BlueVolt battery.

This lets users take full advantage of its 120Hz display, making it the ideal smartphone for gamers.

The Y19s Pro is for music lovers thanks to having Dual 300% Audio Booster Speakers and 256GB of storage – more than enough for all your music, apps, and other media.

The Y04 is the entry-level model of the Y Series and sets a new standard in its segment.

This is thanks to its 256GB storage, the largest ever for a smartphone in its price bracket, and a powerful 5,500mAh battery.

The Y29 is available with an RRP of R7,999, the Y19s Pro has an RRP of R5,999, and the Y04 has an RRP of R2,999.

Click here to learn more about the vivo Y Series.

Subscribe to our daily newsletter