Vodacom launched its legal advice service at the end of 2018, with the insurance product now available to purchase separately or as part of a new contract.
Currently, it has three products on offer (ranging from R109 – R239 per month) with the option to add extended family for an additional R49.43 a month.
The litigation cover ranges from R110,000 – R240,000 a year with benefits including unopposed/opposed divorce matters, accidental death benefits and even bail money should you be arrested.
Vodacom also offers mediation services in the event that you wish to resolve a dispute outside of the courtroom (i.e. not through litigation).
This diversification is likely to be important for the company going forward, with a Vodacom spokesperson stating that the legal service has already acquired approximately 35,000 customers since launch.
“The service provides customers with a 24-hour telephonic legal advice, manned by qualified and experienced in-house attorneys for guidance and information on all legal matters,” the spokesperson said.
“The in-house attorneys provide assistance across a broad scope of legal concerns and situations 24/7 throughout the year including public holidays.”
He said that the legal service spectrum covers the following:
- Marriage mediation;
- Family mediation;
- Debt advice;
- Contractual matters;
- Criminal matters;
- Labour matters.
“In addition, the service also includes referrals, meaning in an event a legal matter cannot be resolved through advice, a client will be referred to attorneys at a discounted rate,” he said.
“Customers also have access to a Legal Library of useful standard documentation. The library provides customers with free legal agreements, such as purchase, sale, lease, prenuptial, employment contracts, etc.”