New bank branches for Smart ID and passports in South Africa incoming
New bank branches for Smart ID and passports in South Africa incoming
The number of bank branches that support the application or renewal of smart ID cards and passports is set to nearly double.
In 2016, the Department of Home Affairs (DHA) allowed staff to work in bank branches nationwide to facilitate smart ID card applications and passport renewals.
The Banking Association of South Africa (BASA) has helped discussions to expand the service.
BASA’s prudential head, Mark Brits, told MyBroadband that the agreements to expand the service should be mostly completed and signed by the end of September 2024.
The public-private partnerships would allow the banks to use their employees to run the service while Home Affairs staff are moved to other projects.
Speaking to MyBroadband, several banks confirmed that they would expand the smart ID and passport service to their existing branches once the PPPs were established.
FNB plans to add 18 eHomeAffairs-enabled branches, taking the total tally to 25.
Absa currently has an additional 12 branches ready for activation.
Discovery Bank also announced that it plans to expand the service by adding four following locations, including Sea Point and Century City in Cape Town, Pretoria and Umhlanga. The bank currently only operates
Nedbank also confirmed it wanted to expand its home affairs services, but it did not state how many new branches it would add.
Standard Bank was the only “big four” bank that did not plan to expand its home affairs branches.
The largest bank in South Africa by assets under management said that it would review its strategy once it had fully embedded the PPP agreement and operating mode.
The central banks plan to add 34 new branches in total, which would more than double the current footprint of 30 locations to 64.
With those new branches still on their way, South African can find the details of the 30 branches where South Africans can currently renew their passport and/or Smart ID below:
| Bank branches offering passport and smart ID services | ||
|---|---|---|
| Bank | Address | Contact |
| Standard Bank (9) | ||
| Standard Bank Canal Walk | Shop 599, Upper Level, Canal Walk Shopping Center, Century Blvd, Century City | 021 529 8216 |
| Standard Bank Centurion | Cnr Lenchen and Old Johannesburg Rd Centurion Lifestyle Centre | 012 671 4042 |
| Standard Bank Jubilee Mall | Shop no. 47 Jubilee Mall corner Jubliee and Harry Gwala Road Temba Hammanskraal | 011 351 7814 |
| Standard Bank Kathu Mall | Shop 62 Village Walk Shopping Centre Kathu, Hendrik Van Eck Street, Postmasburg | 053 723 9610 |
| Standard Bank Killarney Mall | Killarney Mall, Riviera Rd, Killarney, Johannesburg | 011 486 0002 |
| Standard Bank Kingsmead | 1 Kingsmead Way, Durban | 031 308 7900 |
| Standard Bank Mitchell’s Plain Promenade | Corner AZ Berman Road And Morgenster Road, Mitchell’s Plain | 0860 123 000 |
| Standard Bank Newton Park | 1 Pickering St Newton Park Port Elizabeth | 041 404 8319 |
| Standard Bank Simmonds Street | 5 Simmonds St, Selby, Johannesburg. | 011 631 1624 / 011 639 4205 |
| FNB (7) | ||
| FNB Burgersfort | Shop 55 Twin City Complex Dirk Winterbach Street Burgersfort | 072 457 8619 / 013 216 0098 |
| FNB Centurion Lifestyle Centre | Cnr Lenchen and Old Johannesburg Rd Centurion Lifestyle Centre Centurion | 066 460 0530 / 012 653 2661 |
| FNB Cornubia | Shop U56, Cornubia Boulevard, Cnr N2 Highway & M41, Durban | 031 308 7900 |
| FNB Glen Shopping Centre | Shop U2, The Glen Shopping Centre, Glenvista | 061 495 4441 |
| FNB Greenpoint | Shop 1 & 2, ERF 176300, Media Quarter, Somerset Road, Greenpoint | 087 345 6090 |
| FNB Lynwood | Shop L04 Upper-level Cnr Simon Vermooten & Lynnwood Rd Equestria Pretoria | 066 460 0130 |
| FNB Merchant Place | 4 Merchant Place c/o Rivonia and Freedman Dr Sandton | 066 290 3307 |
| Nedbank (6) | ||
| Nedbank Arcadia | Shop 25, Nedbank Plaza, Beatrix Street, Arcadia | 066 460 0122 |
| Nedbank Constantia Kloof | 16 Constantia Boulevard Constantia Kloof Roodepoort | 011 639 4208 |
| Nedbank Durban North | 57 Adelaide Tambo Dr, Durban North, 4051 | 0800 555 111 |
| Nedbank Nelspruit | Shop 65 The Crossing Shopping Centre c/o Samora Machel and Madiba Drive Nelspruit | 081 336 5941 |
| Nedbank Rivonia | 135 Rivonia Road, Sandown, Sandton | 066 290 3257 |
| Nedbank St George’s Mall | Shop 3 The Box, St Georges Mall c/o Riebeeck Street | 0800 555 111 |
| Absa (6) | ||
| Absa Centurion Lifestyle Centre | Shop 36 c/o Lenchen and Old Johannesburg Road Centurion Lifestyle Centre Centurion | 066 460 0356 |
| Absa Key West Krugersdorp | Shop 80 Key West Shopping Centre cnr Paardekraal Drive and Viljoen Street Krugersdorp | 079 900 6457 |
| Absa Port Elizabeth | 682 Cnr. Bagshaw & Govan Mbeki Avenue, Port Elizabeth | 041 404 8319 |
| Absa Sandton City | Cnr Rivonia Road and 5th Street Sandton | 066 290 3314 |
| Absa Stellenbosch | Oude Bloemhof Building, Cnr Plein And Ryneveld Streets, Stellenbosch | 021 809 2311 |
| Absa Towers | Cnr Commissioner And Troye Streets, Johannesburg | 011 350 4111 |
| Discovery Bank (1) | ||
| Discovery Bank Head Office | 1 Discovery Place, c/o Rivonia Road and Katherine Street, Sandton | 0860 998 877 |
| Investec (1) | ||
| Investec Bank Sandown | 100 Grayston Dr Sandown Sandton | 011 286 7000 |
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