The latest banking customer data shows which banks have been winning and losing in the battle for consumers\u00a0in South Africa.<\/p>\n
Notably, there has been a shift between Nedbank and FNB – with the latter losing its spot in third place to Nedbank, as banking customer numbers slipped.<\/p>\n
In its full year report to June 2015, FirstRand reported a drop in total FNB banking customers to 7.1 million. This follows a big drop to 7.3 million customers in 2014 from 7.6 million in 2013.<\/p>\n
The 2015 drop is due to the bank reorganizing its customer data – a process in which over 300,000 accounts in 2015 were reclassified as dormant.<\/p>\n
2014’s drop was chalked up to the loss of government\u2019s social grant tender, which resulted in the bank losing a big portion of mass-market customers.<\/p>\n
In its interim results to June 2015, Nedbank reported its main banked retail clients were up 8% over the period, with\u00a0total clients up 6% to 7.3 million.<\/p>\n
This pushes the bank ahead of FNB to South Africa’s new number three.<\/p>\n
Capitec also continued to grow, with its latest full year financial report showing it added 902,000 active clients over the past year ending in August 2015 – of which 576,000 are additional primary banking clients.<\/p>\n
Active client numbers grew during the past six months to 6.7 million at the end of August 2015.<\/p>\n
Standard Bank did not provide South African figures for June 2015, pointing to the full year 2014 report, in which local retail customers stood at 11.1 million.<\/p>\n
Absa did provide and update in its interim report (to June 2015), however the figure was flat at 9.2 million customers in South Africa.<\/p>\n
| Bank<\/th>\n | 2014 customers<\/th>\n | 2015 customers<\/th>\n | Change<\/th>\n<\/tr>\n | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Standard Bank<\/td>\n | 11.1 million<\/td>\n | –<\/td>\n | –<\/td>\n<\/tr>\n | ||||||||||||
| Absa Bank<\/td>\n | 9.2 million<\/td>\n | 9.2 million<\/td>\n | 0.0%<\/strong><\/td>\n<\/tr>\n| Nedbank<\/td>\n | 7.1 million<\/td>\n | 7.3 million<\/td>\n | +2.8<\/span><\/strong><\/td>\n<\/tr>\n | FNB<\/td>\n | 7.3 million<\/td>\n | 7.1 million<\/td>\n | -2.7%<\/span><\/strong><\/td>\n<\/tr>\n | Capitec<\/td>\n | 6.2 million<\/td>\n | 6.7 million<\/td>\n | +8.1%<\/span><\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n | More on banks<\/h3>\nHighest paid banking CEOs in South Africa<\/a><\/strong><\/p>\n PIN-less banking coming to SA<\/a><\/strong><\/p>\n Things South Africa is good at: banking, mobile and regulation<\/a><\/strong><\/p>\n |