{"id":106137,"date":"2015-12-03T13:40:58","date_gmt":"2015-12-03T11:40:58","guid":{"rendered":"http:\/\/businesstech.co.za\/news\/?p=106137"},"modified":"2015-12-03T13:40:58","modified_gmt":"2015-12-03T11:40:58","slug":"5-reasons-why-e-tolls-failed-in-south-africa","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/trending\/106137\/5-reasons-why-e-tolls-failed-in-south-africa\/","title":{"rendered":"5 reasons why e-tolls failed in South Africa"},"content":{"rendered":"<p>On the second anniversary of the launch of e-tolls, a road tax for users of Gauteng freeways, the Opposition to Urban Tolling Alliance (Outa) looks back at a system it says &#8220;was doomed from the outset&#8221;.<\/p>\n<p>Gauteng&#8217;s e-toll scheme was launched exactly two years ago, on December 3 2013. This, said Outa, took place &#8220;despite overwhelming public dissension and warnings that it would not be an effective \u2018user-pays\u2019 mechanism to service the Gauteng freeway upgrade bonds&#8221;.<\/p>\n<p>The anti-tolls body said its research studied international examples of both failed and successful electronic tolling schemes, and identified eight critical factors required for e-toll systems to succeed.<\/p>\n<p>The South African National Roads Agency (Sanral) failed on all counts, said Outa. It highlighted five of these areas:<\/p>\n<p><strong>A high degree of public support<\/strong><\/p>\n<p>&#8220;This was not the case with Gauteng\u2019s e-tolls, which peaked at R120m per month by June 2014, less than half their original target of R260m,&#8221; said Outa. According to the civil rights body, less than 10% of road users were generating about 23% of e-toll revenue levels required by Sanral.<\/p>\n<p><strong>Weak opposition forces<\/strong><\/p>\n<p>Outa pointed out that on the contrary, the public&#8217;s outrage has been supported by all political parties &#8211; with one exception &#8211; as well as labour movements, civil action groups and most business associations, &#8220;all of which have overwhelmingly opposed the e-toll scheme&#8221;.<\/p>\n<p><strong>Adequate public transport alternatives<\/strong><\/p>\n<p>Outa said that in Gauteng &#8211; apart from the Gautrain which caters for a mere 6% of regular commuter traffic between Pretoria and Johannesburg &#8211; &#8220;public transport alternatives have fallen dismally short of catering for the vehicle-bound commuters in the province&#8221;.<\/p>\n<p><strong>User-friendly pricing and billing systems<\/strong><\/p>\n<p>From the very beginning, said Outa, the e-toll scheme&#8217;s complicated tariff and payment structures confused most users. &#8220;Even the 46 000 Gauteng taxis that were exempt from paying e-tolls were never fitted with e-tags or properly registered with the scheme, giving rise to more doubt about the scheme\u2019s workability.&#8221;<\/p>\n<p><strong>Reliable and trusted technology and data<\/strong><\/p>\n<p>E-tolls are generally not regarded as trustworthy because of many billing errors and the scheme\u2019s reliance on e-Natis, said Outa. It added: &#8220;This was compounded by a court dismissal of the system\u2019s information, which was found to be inaccurate.&#8221;<\/p>\n<h3 class=\"my-4\">Further blows<\/h3>\n<p>Outa identifies other incidents it said dealt additional blows to the integrity of the e-tolls scheme by further alienating the public and businesses. Some of these were:<\/p>\n<ul>\n<li>Sanral was issued certificates by the Competition Commission &#8220;to pursue inflated road construction prices from collusive construction companies&#8221;. Sanral&#8217;s lack of enthusiasm to share detailed plans with the public in this regard has been nothing short of disappointing, said Outa.<\/li>\n<\/ul>\n<ul>\n<li>According to Outa&#8217;s research and in its opinion, Sanral &#8220;had grossly overpaid for the Gauteng freeway upgrade, by as much as 67%&#8221;.<\/li>\n<\/ul>\n<ul>\n<li>The Advertising Standards Authority found in 2014 and 2015 that several Sanral advertisements were misleading.<\/li>\n<\/ul>\n<ul>\n<li>Outa also lists what it calls &#8220;ongoing exposure of Sanral\u2019s exaggerated e-tag sales claims, which highlighted their misleading impression of the scheme&#8217;s success&#8221;.<\/li>\n<\/ul>\n<ul>\n<li>The Randburg Magistrate Court dismissed inaccurate gantry information provided during the Duduzane Zuma accident case in November 2014.<\/li>\n<\/ul>\n<ul>\n<li>The minister of transport announced in parliament in July 2014 that the government could not under present circumstances realistically pursue enforced compliance prosecution against e-toll defaulters.<\/li>\n<\/ul>\n<ul>\n<li>The Western Cape succeeded in its court bid to halt Sanral&#8217;s plan to toll the Cape Town freeway upgrade.<\/li>\n<\/ul>\n<ul>\n<li>According to Outa, the Freedom Front exposed the e-toll scheme\u2019s failure to have its systems verified by the National Regulator for Compulsory Specifications in terms of the Metrology Act, and pending a ruling by the Consumer Commission.<\/li>\n<\/ul>\n<ul>\n<li>One would have thought that the authorities &#8220;would have come to their senses and halted this expensive irrational scheme, further sparing the taxpayer millions of rands on a wasteful e-toll marketing campaign\u201d. However, Sanral has &#8220;tirelessly launched failed campaign after campaign&#8221;, said Outa. It labelled Sanral&#8217;s latest 60% discount a &#8220;desperate last roll of the dice to claw back some of the R6bn in unpaid e-toll bills\u201d.<\/li>\n<\/ul>\n<h3 class=\"my-4\">Kept on &#8216;life support&#8217;<\/h3>\n<p>&#8220;Over the past year, the e-toll scheme\u2019s collection process has literally being kept on life support by government vehicles and a handful of large logistic and fleet based organisations, who are fed up with the scheme but do not have an appetite to rock government\u2019s boat,&#8221; said Outa.<\/p>\n<p>It added that it expects Sanral to launch &#8220;another costly propaganda drive, in an attempt to paint another false impression of the public\u2019s uptake of their latest dispensation. However, all indications point to a low uptake of their latest offer which has fallen well short of the billions of rands of outstanding e-toll bills they had hoped for.&#8221;<\/p>\n<h3 class=\"my-4\">Sanral hits back:<\/h3>\n<p>In a strong response to Outa&#8217;s statement, Sanral general manager: communications Vusi Mona has debunked some of Outa&#8217;s claims. &#8220;Outa is an organisation that has no respect for the pronouncements of the judiciary or for our democracy,&#8221; Mona told Fin24 via email.<\/p>\n<h3 class=\"my-4\">More on e-tolls<\/h3>\n<p><strong><a title=\"Government to pay half of the e-toll fee shortfall\" href=\"http:\/\/businesstech.co.za\/news\/government\/104423\/government-to-pay-half-of-the-e-toll-fee-shortfall\/\" rel=\"bookmark\">Government to pay half of the e-toll fee shortfall<\/a><\/strong><\/p>\n<p><strong><a href=\"http:\/\/businesstech.co.za\/news\/government\/101596\/sanral-in-new-push-to-criminalise-those-not-paying-e-tolls\/\" target=\"_blank\">Sanral in new push to \u2018criminalise\u2019 those not paying e-tolls<\/a><\/strong><\/p>\n<p><strong><a href=\"http:\/\/businesstech.co.za\/news\/general\/100906\/e-tolls-collapsed-a-long-time-ago-outa\/\">E-tolls collapsed a long time ago: Outa<\/a><\/strong><\/p>\n<p><strong><a title=\"Permalink to E-tolls on the verge of collapsing: report\" href=\"http:\/\/businesstech.co.za\/news\/government\/100856\/e-tolls-on-the-verge-of-collpasing-report\/\" rel=\"bookmark\">E-tolls on the verge of collapsing: report<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>On the second anniversary of the launch of e-tolls, Outa looks back at a system it says &#8220;was doomed from the outset&#8221;.<\/p>\n","protected":false},"author":35,"featured_media":62977,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[1804,26,1988],"class_list":["post-106137","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-trending","tag-e-tolls","tag-headline","tag-outa"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/106137","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/35"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=106137"}],"version-history":[{"count":1,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/106137\/revisions"}],"predecessor-version":[{"id":106139,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/106137\/revisions\/106139"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/62977"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=106137"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=106137"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=106137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}