{"id":123351,"date":"2016-05-11T13:44:49","date_gmt":"2016-05-11T11:44:49","guid":{"rendered":"http:\/\/businesstech.co.za\/news\/?p=123351"},"modified":"2016-05-11T13:44:49","modified_gmt":"2016-05-11T11:44:49","slug":"fnb-reveals-new-look-branches-with-free-wi-fi","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/banking\/123351\/fnb-reveals-new-look-branches-with-free-wi-fi\/","title":{"rendered":"FNB reveals new-look branches with free Wi-Fi"},"content":{"rendered":"

Banking group FNB says it will embark on a journey to change the design of its branches, as part of a campaign to promote sustainability and support local businesses.<\/p>\n

The first of such branches opened its doors to customers two weeks ago at The Mall of Africa in Midrand.<\/p>\n

The bank said it will also offer free Wi-Fi at the new branch at the Mall of Africa and will be a standard offering across branches with the new design.<\/p>\n

“The new design is primarily premised on making the customer\u2019s journey within the branch seamless from start to end. We also noted during our research that customers expect a lot more privacy during consultations with staff and the new model design is aimed at satisfying this need,” said Lee-Anne van Zyl, CEO of FNB Points of Presence.<\/p>\n

“Aesthetically, our branches will start looking very different, but most importantly we have made a commitment to using locally produced materials that can be reused as the needs of our branches change. Another factor worth noting is that these branches will be built at 35% less per square meter compared to our conventional design.”<\/p>\n

The new branch structure will widen access to digital banking platforms which will enable customers to conduct transactions digitally on site with the assistance of an eBanker.<\/p>\n

FNB would like to channel consumer towards transacting digitally as this convenient and cost effective for the customer,” the bank said.<\/p>\n

\u201cThis type of design will now become the standard look and feel across new FNB branches that will be opened where a need is identified. This new model will enable us to significantly reduce the number of days that a branch remains closed during renovations \u2013 from 43 to 32 days, this is a 25% reduction,” Van Zyl said.<\/p>\n

\"FNB2\"<\/a><\/p>\n

\"FNB\"<\/a><\/p>\n

More on FNB<\/h3>\n

Free WhatsApp for FNB Connect customers<\/a><\/strong><\/p>\n

FNB reveals mobile subscriber numbers<\/a><\/strong><\/p>\n

FNB launches LTE services<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Banking group FNB says it will embark on a journey to change the design of its branches, as part of a campaign to promote sustainability and support local businesses. <\/p>\n","protected":false},"author":10,"featured_media":43686,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[961],"tags":[25,76],"class_list":["post-123351","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-active","tag-fnb"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/123351","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=123351"}],"version-history":[{"count":3,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/123351\/revisions"}],"predecessor-version":[{"id":123361,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/123351\/revisions\/123361"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/43686"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=123351"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=123351"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=123351"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}