{"id":131176,"date":"2016-07-22T19:31:25","date_gmt":"2016-07-22T17:31:25","guid":{"rendered":"http:\/\/businesstech.co.za\/news\/?p=131176"},"modified":"2016-07-22T17:31:51","modified_gmt":"2016-07-22T15:31:51","slug":"watch-out-for-these-deposit-and-refund-scams-in-south-africa","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/finance\/131176\/watch-out-for-these-deposit-and-refund-scams-in-south-africa\/","title":{"rendered":"Watch out for these deposit and refund scams in South Africa"},"content":{"rendered":"<p>The South African Banking Risk Information Centre (Sabric) has launched its Schemes and Scams Campaign, aimed at creating awareness around banking scams in the country.<\/p>\n<p>\u201cConsumers need to take the power into their own hands by ensuring they are informed on how to protect themselves, especially when doing business online,\u201d said Kalyani Pillay, Sabric CEO.<\/p>\n<p>The first phase of Sabric\u2019s Schemes and Scams Campaign focusses on the fraudulent change of bank account details scam, and deposit and refund scams.<\/p>\n<hr \/>\n<h3 class=\"my-4\">Fraudulent Change of Bank Account Details Scam<\/h3>\n<p>A potential business victim receives\u00a0an email or letter informing them a supplier of theirs has changed their bank account details.<\/p>\n<p>The correspondence will include the details of the new account. You will be asked to make future payments into the new account \u2013 these details are fraudulent.<\/p>\n<p>In certain instances, the fraudster also phones the victim\u00a0about the bank account details change.<\/p>\n<p>The call will be used by the fraudster so they can extract information to make their email\/letter\u00a0more authentic.<\/p>\n<p>Criminals use social engineering to accumulate the information they need for this scam, and corporates, and their clients and partners, are targets.<\/p>\n<hr \/>\n<h3 class=\"my-4\">The Deposit Scam<\/h3>\n<p>A criminal orders goods or services from a business and makes a payment into the victim\u2019s account, normally through\u00a0a fraudulent cheque.<\/p>\n<p>Proof of payment is then sent to the business and goods are delivered to the criminal.<\/p>\n<p>The bank then processes the cheque, it is deemed fraudulent, and no funds are transferred to the victim\u2019s account.<\/p>\n<p>In other instances, the order is cancelled and an urgent refund is requested.<\/p>\n<p>Alternatively, a payment is made in \u201cerror\u201d and an urgent refund is requested.<\/p>\n<hr \/>\n<h3 class=\"my-4\">The Refund Scam<\/h3>\n<p>This scam is characterised by a fraudster requesting a quotation for a specific service or goods.<\/p>\n<p>\u201cPayment\u201d is then made and proof of payment is provided for an amount that far exceeds the quotation.<\/p>\n<p>For example, if the quotation is for R2,990, the fraudulent deposit would be for R22,990.<\/p>\n<p>The supplier\u2019s office would then be contacted and an urgent refund would be requested.<\/p>\n<p>The service provider will go through their records and notice an extra amount has been paid \u2013 they then refund the \u201coverpayment\u201d.<\/p>\n<p>They later\u00a0notice that the original deposit was reversed as it was made with a fraudulent cheque.<\/p>\n<hr \/>\n<h3 class=\"my-4\">How to avoid the change of bank account details scam<\/h3>\n<ul>\n<li>Maintain a good relationship with suppliers and know your contacts.<\/li>\n<li>If called by a supplier, ask to speak to your known contact. Do not take instructions from staff at the supplier who are unknown.<\/li>\n<li>Beware of confirmatory emails from almost identical email addresses, such as .com instead of .co.za.<\/li>\n<li>Instruct staff to scrutinise invoices for irregularities and report\u00a0suspicious documents.<\/li>\n<li>Ensure that your company\u2019s private information is not disclosed to third parties which are not entitled to receive it.<\/li>\n<li>Shred invoices or communication material that contain letterheads instead of discarding them in rubbish bins.<\/li>\n<\/ul>\n<hr \/>\n<h3 class=\"my-4\">How to avoid the deposit and refund scams<\/h3>\n<ul>\n<li>No refund should be made without verifying with the bank that a\u00a0deposit is valid.<\/li>\n<li>Wait for all cheque deposits to be cleared before providing goods\/services.<\/li>\n<li>Protect personal and company information.<\/li>\n<li>Staff dealing with finance in your organisation should be educated about all\u00a0scams.<\/li>\n<\/ul>\n<h3 class=\"my-4\">More on scams<\/h3>\n<p><strong><a title=\"Permalink to Cyber security is a battle of the people versus email scammers\" href=\"http:\/\/businesstech.co.za\/news\/industry-news\/129116\/cyber-security-is-a-battle-of-the-people-versus-email-scammers\/\" rel=\"bookmark\">Cyber security is a battle of the people versus email scammers<\/a><\/strong><\/p>\n<p><strong><a title=\"Permalink to Scammers try cash in on Zuma\u2019s R7.8 million Nkandla bill\" href=\"http:\/\/businesstech.co.za\/news\/government\/128419\/scammers-try-cash-in-on-zumas-r7-8-million-nkandla-bill\/\" rel=\"bookmark\">Scammers try cash in on Zuma\u2019s R7.8 million Nkandla bill<\/a><\/strong><\/p>\n<p><strong><a title=\"Permalink to Watch out for this SARS eFiling scam\" href=\"http:\/\/businesstech.co.za\/news\/banking\/127979\/watch-out-for-this-sars-efiling-scam-in-sa\/\" rel=\"bookmark\">Watch out for this SARS eFiling scam<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The South African Banking Risk Information Centre has launched its Schemes and Scams Campaign, warning about current banks scams.<\/p>\n","protected":false},"author":31,"featured_media":69657,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11121],"tags":[26],"class_list":["post-131176","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-finance","tag-headline"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/131176","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/31"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=131176"}],"version-history":[{"count":1,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/131176\/revisions"}],"predecessor-version":[{"id":131178,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/131176\/revisions\/131178"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/69657"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=131176"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=131176"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=131176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}