{"id":16806,"date":"2012-06-29T14:14:08","date_gmt":"2012-06-29T12:14:08","guid":{"rendered":"http:\/\/businesstech.co.za\/news\/?p=16806"},"modified":"2012-06-29T14:16:18","modified_gmt":"2012-06-29T12:16:18","slug":"absa-online-banking-services-down","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/banking\/16806\/absa-online-banking-services-down\/","title":{"rendered":"Absa online banking services down"},"content":{"rendered":"<p>A month after experiencing major downtime, Absa\u2019s Internet banking services are down once again.<\/p>\n<p>Outraged customers took to social media platforms such as Facebook and Twitter to complain about the disruption.<\/p>\n<p>\u201cThe ABSA Internet banking site is down,\u201d one user <a href=\"https:\/\/twitter.com\/Rainbird247\/status\/218653090868506624\">posted to Twitter<\/a>. \u201cShould ABSA not have put a notification on their website that there were problems with the internet banking site?\u201d the user, who identifies herself as Lynda, continued.<\/p>\n<p>Responding to irate customers on its Facebook page, Absa said: \u201cAt this stage all we can offer is our apologies and the assurance that we are working to have this rectified as soon as humanly possible.\u201d<\/p>\n<p>In an <a href=\"https:\/\/www.facebook.com\/Absa.Bank\/posts\/10150899510413251\" target=\"_blank\">update posted<\/a> just before 13:00 today (29 June 2012), Absa said:<\/p>\n<blockquote><p>We are aware that Absa\u2019s online and mobile banking channels have experienced intermittent downtime today. At this moment, there is no defined timeline on a resolution, but we will have an update to share at 14:00. We apologise for any inconvenience caused and appreciate the urgency of needing to make critical month-end payments.<\/p>\n<p>For users who have managed to successfully login into Internet Banking, please be aware that the system is experiencing slow response times. Please be patient when waiting for payments to process, to avoid having duplicate payments made.<\/p><\/blockquote>\n<p>Absa did not immediately respond to requests for comment.<\/p>\n<div id=\"attachment_53855\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-53855\" class=\"size-full wp-image-53855\" title=\"Absa Internet banking downtime - 29 June 2012\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2012\/06\/Absa-Internet-banking-downtime-29-June-2012.jpg\" alt=\"Absa Internet banking downtime - 29 June 2012\" width=\"600\" height=\"387\" \/><p id=\"caption-attachment-53855\" class=\"wp-caption-text\">Absa Internet banking downtime &#8211; 29 June 2012<\/p><\/div>\n<p id=\"related\"><strong>Related articles<\/strong><\/p>\n<p><a title=\"Absa unveils revamped online banking \" href=\"http:\/\/mybroadband.co.za\/news\/banking\/50739-absa-unveils-revamped-online-banking.html\"><strong>Absa unveils revamped online banking<\/strong><\/a><\/p>\n<p><a title=\"Absa online banking partially restored \" href=\"http:\/\/mybroadband.co.za\/news\/banking\/51049-absa-online-banking-partially-restored.html\"><strong>Absa online banking partially restored<\/strong><\/a><\/p>\n<p><a title=\"ABSA online banking problems \" href=\"http:\/\/mybroadband.co.za\/news\/banking\/50987-absa-online-banking-problems.html\"><strong>ABSA online banking problems<\/strong><\/a><\/p>\n<p><a title=\"ADSL international connectivity problems \" href=\"http:\/\/mybroadband.co.za\/news\/adsl\/53847-adsl-international-connectivity-problems.html\"><strong>ADSL international connectivity problems<\/strong><\/a><\/p>\n<p><a title=\"22seven will be blocked again: Absa \" href=\"http:\/\/mybroadband.co.za\/news\/business\/49833-22seven-will-be-blocked-again-absa.html\"><strong>22seven will be blocked again: Absa<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A month after experiencing major downtime, Absa\u2019s Internet banking services are down once again.<\/p>\n","protected":false},"author":12,"featured_media":16808,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[961,9882],"tags":[29,3346,26,2322],"class_list":["post-16806","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","category-internet","tag-absa","tag-downtime","tag-headline","tag-internet-banking"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/16806","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=16806"}],"version-history":[{"count":3,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/16806\/revisions"}],"predecessor-version":[{"id":16811,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/16806\/revisions\/16811"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/16808"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=16806"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=16806"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=16806"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}