{"id":176713,"date":"2017-05-26T15:02:16","date_gmt":"2017-05-26T13:02:16","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=176713"},"modified":"2017-05-26T15:02:16","modified_gmt":"2017-05-26T13:02:16","slug":"spur-is-making-a-mistake-by-not-listening-to-boycotters-solidarity-head","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/business\/176713\/spur-is-making-a-mistake-by-not-listening-to-boycotters-solidarity-head\/","title":{"rendered":"Spur is making a mistake by not listening to boycotters: Solidarity head"},"content":{"rendered":"<p>Solidarity head, Dirk Hermann has tried to set the record straight regarding reports that the union was endorsing or leading a boycott against Spur restaurants, saying that he was simply voicing the &#8216;unheard&#8217; views of Spur customers.<\/p>\n<p>The controversy surrounds an incident that took place at a Spur restaurant in the south of Johannesburg, where, after two customers&#8217; children got into a tussle, they got into a shouting match.<\/p>\n<p>The alteration, between a white male and a black female, resulted in the white male being banned from Spur, which infuriated some white members of the community,\u00a0who retaliated by boycotting the restaurant.<\/p>\n<p>According to Spur, the boycott impacted only a small minority of restaurants, but was big enough to cost franchisees millions of rands in revenue, leading to head company needing to step in to support them.<\/p>\n<p>Tensions over the issue were amplified when Hermann, writing in his personal capacity, penned an open letter to Spur, saying that he was one of the people\u00a0who was left with a negative impression by Spur&#8217;s handling of the incident.<\/p>\n<p>Spur&#8217;s CEO,\u00a0Pierre van Tonder, said in response that he was &#8216;gobsmacked&#8217; that someone representing a union like Solidarity &#8211; whose members worked at Spur branches that were affected by the boycott &#8211; would support such a thing.<\/p>\n<p>Speaking about the boycott, Spur said it believed that many who were buying into it had been misled, and that the whole incident was being played out as a political statement rather than on the basis of fact.<\/p>\n<p>&#8220;People haven&#8217;t looked at the footage properly,&#8221; van Tonder said. &#8220;Especially when a man grabs a child and pulls him across the table\u2026 it\u2019s not acceptable.&#8221;<\/p>\n<p>Footage released by Spur on the incident showed that in the altercation, the white man grabbed the black woman&#8217;s child. In the viral video, it was shown that he also got aggressive, shaking the family&#8217;s table, and threatening to punch the woman.<\/p>\n<p>According to Solidarity&#8217;s Hermann, he is not advocating the boycott on Spur, but merely expressing what those who are leading it feel.<\/p>\n<p>Hermann said that white patrons feel that Spur was &#8220;choosing sides&#8221;.<\/p>\n<p>&#8220;Solidarity never said that we want to organise a boycott. I just wrote an open letter where I actually interpret the feeling I hear on social media, we are simply saying &#8216;Spur be careful, you are in the process of estranging a very big part of your client base&#8217;.&#8221;<\/p>\n<p>&#8220;The way that the people experienced that period is that Spur took a specific side,&#8221; he said.\u00a0&#8220;The mistake that Spur then made was not to deal with that specific feeling, what they then did was to say to them &#8216;you are a bunch of racists&#8217;.&#8221;<\/p>\n<hr \/>\n<p><strong>Read:\u00a0<a title=\"Permalink to Spur boycott affecting a minority of our branches \u2013 CEO\" href=\"https:\/\/businesstech.co.za\/news\/business\/176505\/spur-boycott-affecting-a-minority-of-our-branches-ceo\/\" rel=\"bookmark\">Spur boycott affecting a minority of our branches \u2013 CEO<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Solidarity head, Dirk Hermann has tried to set the record straight regarding reports that the union was endorsing or leading a boycott against Spur restaurants, saying that he was simply voicing the &#8216;unheard&#8217; views of Spur customers.<\/p>\n","protected":false},"author":10,"featured_media":135099,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9872],"tags":[25],"class_list":["post-176713","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-active"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/176713","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=176713"}],"version-history":[{"count":1,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/176713\/revisions"}],"predecessor-version":[{"id":176717,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/176713\/revisions\/176717"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/135099"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=176713"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=176713"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=176713"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}