{"id":177415,"date":"2017-06-02T15:13:29","date_gmt":"2017-06-02T13:13:29","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=177415"},"modified":"2017-06-02T15:13:29","modified_gmt":"2017-06-02T13:13:29","slug":"the-types-of-insurance-claims-disputes-that-are-most-likely-to-be-resolved","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/banking\/177415\/the-types-of-insurance-claims-disputes-that-are-most-likely-to-be-resolved\/","title":{"rendered":"The types of insurance claims disputes that are most likely to be resolved"},"content":{"rendered":"<p>The South African ombudsman for short-term insurance has released its <strong><a href=\"http:\/\/www.osti.co.za\/assets\/images\/files\/Annual%20Report%202016.pdf\">annual report for 2016<\/a><\/strong>, showing the type of short-term insurance claim you are likely to have the most joy with when it comes to resolution.<\/p>\n<p>The ombud said it received 14,916 complaints in 2016 of which 10,175 were registered as formal complaints \u2013 an increase of 780 more complaints received in 2016 compared to 2015.<\/p>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2017\/06\/Insurancecomplaints.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-177417\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2017\/06\/Insurancecomplaints.png\" alt=\"\" width=\"460\" height=\"443\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2017\/06\/Insurancecomplaints.png 460w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2017\/06\/Insurancecomplaints-300x289.png 300w\" sizes=\"auto, (max-width: 460px) 100vw, 460px\" \/><\/a><\/p>\n<p>The watchdog said that 8,631 cases were resolved, while through its rulings the ombud returned R100 million to consumers.<\/p>\n<p>Of this amount, motor vehicle insurance claims made up that vast majority of complaints, and were ultimately paid out R59.2 million to the insured.<\/p>\n<p>The second largest complaint category was with home owner insurance, where R16.03 million was paid out to complainants, followed by commercial insurance complaints (R10.2 million paid out).<\/p>\n<p>Household content insurance was the least complained about, paying only R6.4 million to complainants. The remaining amount was covered by other insurance types.<\/p>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2017\/06\/Insuranceclaimratio.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-177419\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2017\/06\/Insuranceclaimratio.png\" alt=\"\" width=\"533\" height=\"401\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2017\/06\/Insuranceclaimratio.png 533w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2017\/06\/Insuranceclaimratio-300x226.png 300w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2017\/06\/Insuranceclaimratio-320x240.png 320w\" sizes=\"auto, (max-width: 533px) 100vw, 533px\" \/><\/a><\/p>\n<hr \/>\n<p><strong>Read:<\/strong>\u00a0<strong><a href=\"https:\/\/businesstech.co.za\/news\/wealth\/174689\/the-most-complained-about-insurance-companies-in-south-africa-in-2017\/\">The most complained about long-term insurance companies in South Africa in 2017<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The South African ombudsman for short-term insurance has released its annual report for 2016, showing the type of short-term insurance claim you are likely to have the most joy with when it comes to resolution.<\/p>\n","protected":false},"author":10,"featured_media":177421,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[961],"tags":[26],"class_list":["post-177415","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-headline"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/177415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=177415"}],"version-history":[{"count":3,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/177415\/revisions"}],"predecessor-version":[{"id":177431,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/177415\/revisions\/177431"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/177421"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=177415"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=177415"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=177415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}