{"id":196920,"date":"2017-09-06T14:38:24","date_gmt":"2017-09-06T12:38:24","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=196920"},"modified":"2017-09-06T14:38:24","modified_gmt":"2017-09-06T12:38:24","slug":"shocking-number-of-south-africans-have-experienced-card-fraud","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/banking\/196920\/shocking-number-of-south-africans-have-experienced-card-fraud\/","title":{"rendered":"Shocking number of South Africans have experienced card fraud"},"content":{"rendered":"

According to the latest ACI Universal payments card fraud report, one in three South Africans have experienced card fraud in the past year.<\/p>\n

The report conducted online quantitative market research and surveyed over\u00a06,035 consumers from more than 20 different countries.<\/p>\n

It found that the highest amount of fraud took place on credit cards in 2016 (28%), followed by debit cards (19%), and prepaid cards (4%).<\/p>\n

Despite the high levels of fraud, a large portion of South Africans (45%) indicated that they were happy with the way that their banks dealt with the crimes, with only 16% and 14% stating that they were “somewhat unhappy” or “very unhappy”.<\/p>\n

This was confirmed by a separate consumer trust and security report released by ACI, which found that 59% trusted their card information with multi-national banks – more than community banks (17%), retailers (11%) and government (9%) combined.<\/p>\n

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Risky behaviour<\/strong><\/p>\n

According to the report, consumers in the EMEA region (Europe, the Middle East and Africa) are taught to ignore emails and calls requesting details about their bank accounts, although
\nconsumers in the UAE and South Africa respond to these scammers more frequently.<\/p>\n

South African consumers were also some of the biggest offenders when it came to other risky behaviours:<\/p>\n