FNB Connect is looking at expanding past its current mobile offerings and is exploring more permanent internet options such as fixed LTE-A and fibre.<\/p>\n
FNB Connect CCO, Shadrack Palmer told BusinessTech that the bank was currently exploring the possibility of offering these more permanent internet options to its customers.<\/p>\n
“Our objective is to ensure that our solutions are customer centric, provide superior value, and increase customer satisfaction and convenience,” said Palmer. “We will make announcements at a later stage.”<\/p>\n
The news of a further move into the broadband market follows the continued success of the bank’s mobile offerings.<\/p>\n
The bank confirmed that as at 30 June 2017, FNB Connect had over 520,000 active mobile subscribers, up from approximately 400,000 subscribers for its mobile network service a year ago.<\/p>\n
“Currently, Connect has acquired almost 10% of our customer base who meet product qualification criteria. This is a significant achievement as all qualifying customers have existing agreements with other service providers,” said\u00a0Jacques Celliers, CEO of FNB.<\/p>\n
The bank also recently announced its next generation branded smartphones, the ConeXis A2 and the flagship ConeXis X2, as well as a number of\u00a0new data and voice packages.<\/p>\n
“It\u2019s been over two years since the launch of FNB Connect and roughly a year since FNB became the first bank in Africa to launch its own branded smartphones,” said Dr Christoph Nieuwoudt, CEO: FNB Consumer Segment.<\/p>\n
“We are incredibly excited about our digital journey and ongoing commitment to empower our customers with tools to fully embrace an end-to-end digital experience,\u201d he said.<\/p>\n