Listed ICT group Jasco says its channel business has launched a new partner portal aimed at channel partners and end user customers of their interaction recording and management solutions.<\/p>\n
The portal provides reseller and channel partners with a self-service platform on which they can access product and marketing information, do product training through webinars and online micro-courses, design and build their own solutions, create quotes, download updates, and access a host of other relevant and value-added services.<\/p>\n
Portal users will also be able to engage with Jasco through the platform to place orders, liaise with sales teams and solutions architects, log faults and otherwise communicate.<\/p>\n
This forms part of Jasco\u2019s initiative to provide a superior customer experience through simplified engagement and easily accessible information, the group said.<\/p>\n
The portal is available 24 hours a day, and will be constantly updated to provide users with the most accurate, up-to-date information available. It will also enable channel partners to log and track their leads, quotes, solution proposals and sales performance, providing them with a valuable sales tool.<\/p>\n
Partners will have full access to easy reporting structures to track and manage opportunities, while benefitting from more effective guidance from Jasco\u2019s portal and channel managers.<\/p>\n
The Jasco Group has a national footprint with offices in Gauteng, Western Cape, Free State, Eastern Cape and Kwa-Zulu Natal.<\/p>\n