{"id":237215,"date":"2018-04-11T12:50:52","date_gmt":"2018-04-11T10:50:52","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=237215"},"modified":"2018-04-11T12:50:52","modified_gmt":"2018-04-11T10:50:52","slug":"huawei-announces-premium-service-for-south-african-p20-users","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/mobile\/237215\/huawei-announces-premium-service-for-south-african-p20-users\/","title":{"rendered":"Huawei announces premium service for South African P20 users"},"content":{"rendered":"<p>Following the South African launch of the Huawei P20, P20 Lite, and the P20, Huawei has announced that a first-class service option will be available at no charge to consumers who purchase any of these devices.<\/p>\n<p>\u201cThe Huawei Diamond VIP Service \u00a0for the P20 series is a superior service offering,\u201d said Likun Zhao, GM of Huawei Consumer Business Group SA.<\/p>\n<p>\u201cThe Huawei P20 devices are premium phones, and so their users deserve a premium service. The total value of this service, which is free for our P20 users, is just under R4,000.\u201d<\/p>\n<p>In addition to a two-year warranty, other benefits that are available with this service offering include:<\/p>\n<ul>\n<li><strong>Screen Damage Protection Service<\/strong> \u2013 P20 and P20 Pro customers are eligible for one free front screen repair or replacement (within the first year of warranty)<\/li>\n<li><strong>Door-to-door Collection and Delivery Service<\/strong> \u2013 If customers are unable to get to the Huawei Customer Service Centres to have their phone repaired, then they can arrange for free collection and delivery from their home or office.<\/li>\n<li><strong>Loan Devices<\/strong> \u2013 Huawei provides free loan devices to users whose phones are being repaired.<\/li>\n<li><strong>Maintenance Service<\/strong> \u2013This service includes a free software upgrade and a memory and system clean-up, to keep the phone performing at its best. Phone parts are also cleaned.<\/li>\n<li><strong>Fast Repair <\/strong>\u2013 Users of the P20 Pro can have their device repaired within one hour on weekdays<\/li>\n<li><strong>Free Screen Protector <\/strong>\u2013 Customers are entitled to one free screen protector replacement if the original screen protector has scratches on it.<\/li>\n<li><strong>VIP Dedicated Care Line<\/strong> \u2013 Owners of these devices can contact Huawei\u2019s VIP support centre if they need telephonic assistance with any queries.<\/li>\n<li><strong>Free Laser Engraving Service<\/strong> \u2013 Users are entitled to one free phone engraving service at the Huawei Customer Service Centres.<\/li>\n<\/ul>\n<hr \/>\n<p><strong>Read:\u00a0<a href=\"https:\/\/mybroadband.co.za\/news\/smartphones\/253815-huawei-launches-powerful-p20-and-p20-pro-flagship-smartphones.html\" target=\"_blank\" rel=\"noopener\">Huawei launches powerful P20 and P20 Pro flagship smartphones<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Following the South African launch of the Huawei P20, P20 Lite, and the P20 Pro last week, Huawei has announced that a first-class service option will be available at no charge to consumers who purchase any of these devices.<\/p>\n","protected":false},"author":10,"featured_media":234273,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[26,1635],"class_list":["post-237215","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mobile","tag-headline","tag-huawei"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/237215","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=237215"}],"version-history":[{"count":1,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/237215\/revisions"}],"predecessor-version":[{"id":237217,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/237215\/revisions\/237217"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/234273"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=237215"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=237215"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=237215"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}