Cell C on Monday announced the conclusion of an agreement that will see GloCell cede its Cell C contract customer base to South Africa’s third largest mobile service provider.<\/p>\n
GloCell was appointed as Service Agent for Cell C customers that were migrated from Altech Autopage in 2016.<\/p>\n
“We are excited to welcome GloCell contract customers to Cell C and believe this will result in a positive customer experience with Cell C\u2019s extensive distribution and service network, now available to these customers,” said Jose Dos Santos, Cell C chief executive officer.<\/p>\n
“We would like to thank GloCell for the care they have taken with these customers as a service agent and we look forward to their support in integrating the customer base into Cell C,” said Dos Santos.<\/p>\n
The process to fully integrate the customers into Cell C\u2019s systems is expected to be completed by mid-July.<\/p>\n
During the transition period, GloCell will continue to service this customer base. Cell C has put measures in place to ensure adequate support to GloCell. Customers should expect normal service to continue and will receive on-going communications on what they can expect during the migration period, Cell C said.<\/p>\n