{"id":266689,"date":"2018-08-22T12:25:07","date_gmt":"2018-08-22T10:25:07","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=266689"},"modified":"2018-08-22T12:25:07","modified_gmt":"2018-08-22T10:25:07","slug":"deloitte-opens-new-connected-cape-town-store-and-explains-how-sa-supermarkets-may-be-set-to-change","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/technology\/266689\/deloitte-opens-new-connected-cape-town-store-and-explains-how-sa-supermarkets-may-be-set-to-change\/","title":{"rendered":"Deloitte opens new connected Cape Town &#8216;store&#8217; &#8211; and explains how SA supermarkets may be set to change"},"content":{"rendered":"<p>Deloitte recently established a physical &#8216;connected retail experience&#8217; at its Greenhouse innovation space in Cape Town.<\/p>\n<p>The\u00a0interactive experience allows visitors to gain a\u00a0practical look at every aspect of the connected\u00a0retail ecosystem &#8211; allowing people to sample new technology which is set to be introduced to the retail shopping space in the near future.<\/p>\n<p>&#8220;Digitalisation and the store of the future have been topics of discussion in various forums, but at Deloitte, we believe it\u2019s now time to make the concept real for the clients in our market and link business value to practical solutions,&#8221; said Neville Hounsom, director at Deloitte Consulting.<\/p>\n<p>&#8220;Here you can experience \u20181.0 of the art of the possible\u2019 in your own business to understand the value of digital transformation \u2013 from enabling technologies to, store management, inventory management, connected supply chain, connected workforce and advanced analytics.<\/p>\n<p>&#8220;It\u2019s part of Deloitte\u2019s new focus on \u2018show not tell\u2019 and we\u2019re confident it will give our retail sector clients a significant advantage over their competitors as they position themselves to avoid the pitfalls and capitalise on the enormous opportunities offered by the Connected Retail wave,&#8221; he said.<\/p>\n<p>Senior manager Corniel van Niekerk added that connected retail technologies will not only make for a vastly improved shopping experience for customers, but retailers and suppliers who embrace and implement them effectively will see a significant boost to their bottom line.<\/p>\n<p>&#8220;In this sense, it\u2019s a genuine win-win situation,&#8221; he said.<\/p>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2018\/08\/Deloitte-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-266691 size-full\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2018\/08\/Deloitte-1.jpg\" alt=\"\" width=\"1772\" height=\"1181\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2018\/08\/Deloitte-1.jpg 1772w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2018\/08\/Deloitte-1-300x200.jpg 300w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2018\/08\/Deloitte-1-768x512.jpg 768w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2018\/08\/Deloitte-1-1024x682.jpg 1024w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2018\/08\/Deloitte-1-1200x800.jpg 1200w\" sizes=\"auto, (max-width: 1772px) 100vw, 1772px\" \/><\/a><\/p>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2018\/08\/Deloitte-2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-266693 size-full\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2018\/08\/Deloitte-2.jpg\" alt=\"\" width=\"1772\" height=\"1181\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2018\/08\/Deloitte-2.jpg 1772w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2018\/08\/Deloitte-2-300x200.jpg 300w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2018\/08\/Deloitte-2-768x512.jpg 768w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2018\/08\/Deloitte-2-1024x682.jpg 1024w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2018\/08\/Deloitte-2-1200x800.jpg 1200w\" sizes=\"auto, (max-width: 1772px) 100vw, 1772px\" \/><\/a><\/p>\n<hr \/>\n<p><strong>South Africa<\/strong><\/p>\n<p>While Deloitte&#8217;s new store is only\u00a0an\u00a0example of the technology that could be introduced in the near future, a wave of innovation is sweeping the retail sector &#8211; both abroad and in South Africa.<\/p>\n<p>This is according to Mike Vincent, consumer industry leader at Deloitte, who said that the changes will manifest themselves in:<\/p>\n<ul>\n<li>shorter queues at checkout;<\/li>\n<li>improved shopping experience;<\/li>\n<li>a much better selection of goods and traceability;<\/li>\n<li>personalised and relevant special offers;<\/li>\n<li>the ability to have out-of-stock items delivered to customers\u2019 doors.<\/li>\n<\/ul>\n<p>&#8220;Retailers globally are being disrupted by digital, yet less than one-quarter of retailers are actively doing anything about it,&#8221; Vincent said.<\/p>\n<p>&#8220;The changing retail landscape is driven by exponential changes in technology, innovative business models and changing customer expectations. This disruption is both an opportunity and a threat for retailers. Operating in South Africa does not mean that our industry will not be disrupted \u2013 digital disruption is already here.&#8221;<\/p>\n<hr \/>\n<p><strong>Read: <a href=\"https:\/\/businesstech.co.za\/news\/wealth\/266413\/shoprite-earnings-fall-short-as-lower-income-customers-struggle\/\" target=\"_blank\" rel=\"noopener\">Shoprite earnings fall short as lower-income customers struggle<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A wave of innovation is sweeping the retail sector, both abroad and in South Africa according to Deloitte.<\/p>\n","protected":false},"author":10,"featured_media":216995,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9878],"tags":[26],"class_list":["post-266689","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-headline"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/266689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=266689"}],"version-history":[{"count":13,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/266689\/revisions"}],"predecessor-version":[{"id":266721,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/266689\/revisions\/266721"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/216995"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=266689"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=266689"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=266689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}