Capitec has partnered with IMImobile, a cloud communications software and solutions provider, to deliver a centralised client communications hub for what it says will be a more personalised digital banking experience.<\/p>\n
IMImobile delivers marketing communications across SMS, email, app push notifications, telemarketing, and direct mail.<\/p>\n
Using IMImobile\u2019s integrated campaign management solution, Capitec can create, manage and deploy interactive mobile-first client communications.<\/p>\n
The UK based firm will provide critical communications to Capitec\u2019s clients when opening new accounts, share digital bank statements and amend account details.<\/p>\n
Capitec will also employ the company’s enterprise-grade communications platform, to speed up the delivery of new banking services.<\/p>\n
IMIconnect\u2019s visual workflow builder enables the design and launch of omnichannel customer journeys such as credit status checks, account and transaction notifications and surveys in a low-code environment, communicating easily between existing business systems and processes.<\/p>\n