With Black Friday set to fall on\u00a023 November 2018, a number of South Africans have already begun planning their purchases.<\/p>\n
However, many consumers don’t realise the extraordinary amount of work that retailers put in to make sure that things run smoothly on the day.<\/p>\n
Speaking to BusinessTech, Makro said that its preparations for Black Friday 2018 began at least nine months in advance (around February).<\/p>\n
The retailer also expanded on which items will likely be the most popular on the day.<\/p>\n
“Items such as high-tech products as well as small and large appliances are very popular during this period,” it said.<\/p>\n
“Festive season groceries also feature top of the list.”<\/p>\n
New technology<\/strong><\/p>\n Part of Makro’s preparation for Black Friday will also include the rollout of new technology.<\/p>\n “Makro will be rolling out a new mobile pay-point system,” it said. “This addition will assist consumers to pay for purchases while standing in the queue.”<\/p>\n It added that it also plans to increase\u00a0the number of staff and security at all stores to better service customers over Black Friday.<\/p>\n “Deliveries for both online and in-store purchases over Black Friday, will cost R70<\/strong> regardless of the radius.<\/p>\n “And for the first time ever, Makro will introduce an online drive-thru service at the Makro Riversands store, enabling customers to collect their online selected items,” it said.<\/p>\n Online drive-thru\u00a0<\/strong><\/p>\n Makro explained how its online drive-thru will work below:<\/p>\n\n
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