Standard Bank has warned its customers to be wary of an increase in ‘vishing’ scams.<\/p>\n
Vishing relies on \u2018social engineering\u2019 techniques to trick you into providing information that fraudsters can use to defraud your bank accounts.<\/p>\n
Criminals in these scams typically target confidential information such as account details, online and mobile banking login details, card numbers, ATM PINs and one-time passwords.<\/p>\n
“You will receive a phone call from someone pretending to be a bank representative that requires your information, claiming that they are either verifying your details or assisting to resolve a problem with your bank account,” Standard Bank said.<\/p>\n
“In some cases, you receive an unverified SMS saying that the bank will soon be in touch to update or confirm your details, and then you receive the call.”<\/p>\n
It said that fraudsters will often tell you that if you fail to upgrade, verify or confirm your personal account information, access to your account will be suspended.<\/p>\n
“This doesn\u2019t give you much time to think about the situation at hand or speak to people you trust.”<\/p>\n
“Do not rely on call line identification (CID) alone to authenticate a caller. Criminals spoof CID numbers. They may appear to be calling from a legitimate company or a local number even when they\u2019re not in the same country as you.”<\/p>\n
“Should you receive a phone call requesting confidential or personal information, do not compromise your information and rather end the call.”<\/p>\n