Black Friday 2018 was the biggest online shopping period ever in South Africa, with strong growth in ecommerce sales when compared to the same period last year.<\/p>\n
This big spike in online sales put tremendous pressure on ecommerce shops and courier companies to get products to clients.<\/p>\n
Apart from the challenge to pick and pack products in warehouses, overloaded courier companies can result in delivery delays.<\/p>\n
A test by MyBroadband showed that only 50% of Black Friday products were delivered within a week.<\/p>\n
Parcelninja<\/strong><\/a>, which helps South African online shops with their fulfilment needs, was one of the standout performers on Black Friday.<\/p>\n Parcelninja processed around 20,000 products through 7,000 orders over the Black Friday weekend without any problems or delays.<\/p>\n Parcelninja CEO Justin Drennan explained that they were able to do around 80% of deliveries the day after the product was purchased.<\/p>\n This, he said, was made possible by their investment in advanced IT systems which allocate deliveries across multiple couriers – based on load and delivery volume commitments from couriers.<\/p>\n Parcelninja has one of the biggest outsourced warehouse and distribution operations in South Africa, which makes it a popular choice for local ecommerce companies.<\/p>\n Parcelninja therefore does the heavy lifting for online shops, which allows them to focus on sales and marketing to grow their businesses.<\/p>\n The video below provides a behind-the-scenes look at Parcelninja\u2019s operations [Click here for more about Parcelninja<\/strong><\/a>].<\/p>\nOutsourcing warehousing and deliveries<\/h3>\n