{"id":314592,"date":"2019-05-03T14:46:46","date_gmt":"2019-05-03T12:46:46","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=314592"},"modified":"2019-05-03T14:46:46","modified_gmt":"2019-05-03T12:46:46","slug":"improve-your-client-interaction-and-lead-capturing-with-real-time-instant-messaging","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/industry-news\/314592\/improve-your-client-interaction-and-lead-capturing-with-real-time-instant-messaging\/","title":{"rendered":"Improve your client interaction and lead capturing with real-time instant messaging"},"content":{"rendered":"<p>Businesses can now improve their client interaction and lead capturing with text chat, web-based voice chat, and video chat using <a href=\"https:\/\/telvivatouchpoint.co.za\/?utm_source=BusinessTech\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Connection Telecoms\u2019 Telviva Touchpoint service<\/strong><\/a>.<\/p>\n<p>Touchpoint provides companies with a web-based instant messaging service to communicate with new and existing customers.<\/p>\n<p>Using a live pop-up chat window, the service makes real-time user interaction between a company and its customers easy.<\/p>\n<p>Touchpoint is a perfect solution for sales teams, help desks, and finance departments as it streamlines communications and increases productivity.<\/p>\n<p>It is also free to use for a company\u2019s clients and reduces the average time which is spent serving customers.<\/p>\n<p>One of its biggest benefits is that it allows for instant reporting, which makes it easy to track performance levels.<\/p>\n<p>Touchpoint has already been implemented by numerous South African companies and they have experienced an immediate increase in efficiency and cost savings.<\/p>\n<p>For more information and a risk-free discussion, visit: <a href=\"https:\/\/telvivatouchpoint.co.za\/?utm_source=BusinessTech\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Telviva Touchpoint website<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Businesses can now improve their client interaction and lead capturing with text chat, web-based voice chat, and video chat using Connection Telecoms\u2019 Telviva Touchpoint service.<\/p>\n","protected":false},"author":10,"featured_media":314596,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10459],"tags":[7164,13990,13994,13992],"class_list":["post-314592","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-news","tag-connection-telecom","tag-telviva","tag-telviva-touchpoint","tag-touchpoint"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/314592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=314592"}],"version-history":[{"count":1,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/314592\/revisions"}],"predecessor-version":[{"id":314598,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/314592\/revisions\/314598"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/314596"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=314592"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=314592"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=314592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}