{"id":325417,"date":"2019-06-25T14:42:14","date_gmt":"2019-06-25T12:42:14","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=325417"},"modified":"2019-06-25T14:42:14","modified_gmt":"2019-06-25T12:42:14","slug":"capitec-fights-back-against-r99-debit-order-fraud","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/banking\/325417\/capitec-fights-back-against-r99-debit-order-fraud\/","title":{"rendered":"Capitec fights back against R99 debit order fraud"},"content":{"rendered":"

Debit orders have come under increased scrutiny in South Africa, with thousands of banking customers hit<\/a> <\/strong>by a \u2018mysterious R99 debit order\u2019 .<\/p>\n

Despite these issues, many people don’t know which debit orders go off their account each month which puts them at serious risk,\u00a0says Francois Viviers, executive of marketing and Communications at Capitec.<\/p>\n

“Firstly, not knowing what debit orders are active on your account, obviously makes you less likely to be able to spot fraud.<\/p>\n

“That\u2019s why it\u2019s so alarming that about 34% of poll participants were unsure about their debit order activity,” he said.<\/p>\n

“Traditionally, debit order fraud is also not immediately identified because clients don\u2019t tend to receive any notifications about debit orders below R100 \u2013 hence, the term \u2018R99 scam\u2019.<\/p>\n

“Capitec has combatted this by lowering the minimum value of debit orders that trigger SMS notifications to R30, as well as making the ability to check existing debit orders accessible for all clients to check on the app for free.”<\/p>\n

Debicheck<\/strong><\/p>\n

South African banks use a system called DebiCheck which enables the client to confirm the debit order, once off, at the start of a contract between a client and a company.<\/p>\n

This ensures no unauthorised debit orders can be submitted.<\/p>\n

“We give our clients four different ways to accept or decline DebiCheck debit orders. This gives you the freedom to select the option that is most convenient for you,” said Viviers.<\/p>\n

These include:<\/p>\n