{"id":34355,"date":"2013-03-26T11:49:33","date_gmt":"2013-03-26T09:49:33","guid":{"rendered":"http:\/\/businesstech.co.za\/news\/?p=34355"},"modified":"2013-03-26T11:50:38","modified_gmt":"2013-03-26T09:50:38","slug":"fnb-hit-with-service-problems","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/banking\/34355\/fnb-hit-with-service-problems\/","title":{"rendered":"FNB hit with service problems"},"content":{"rendered":"<p>FNB has acknowledged problems with its electronic services which are preventing customers from swiping or withdrawing money.<\/p>\n<p>\u201cSoooo embarrassed now! My card got declined.. Why! Cos FNB\u2019s whole system is down!\u201d one user said on Twitter.<\/p>\n<p>FNB\u2019s customer service representative on Twitter, Rbjacobs, posted the following message to the social network:<\/p>\n<p>\u201cPlease accept our apologies #FNB Banking Systems are currently experiencing intermittent service availability. We will update you asap.\u201d<\/p>\n<p>This latest outage follows large-scale incidents in 2012 that caused transactions to be declined and left customers unable to draw money.<\/p>\n<div id=\"attachment_34356\" style=\"width: 544px\" class=\"wp-caption aligncenter\"><a  data-lightbox=\"post-image\" href=\"http:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2013\/03\/FNB-downtime-tweet.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-34356\" class=\"size-full wp-image-34356\" alt=\"FNB downtime tweet\" src=\"http:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2013\/03\/FNB-downtime-tweet.jpg\" width=\"534\" height=\"237\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2013\/03\/FNB-downtime-tweet.jpg 534w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2013\/03\/FNB-downtime-tweet-300x133.jpg 300w\" sizes=\"auto, (max-width: 534px) 100vw, 534px\" \/><\/a><p id=\"caption-attachment-34356\" class=\"wp-caption-text\">FNB downtime tweet<\/p><\/div>\n<h3 class=\"my-4\">More on FNB<\/h3>\n<p><a title=\"FNB online banking surges 27%\" href=\"http:\/\/businesstech.co.za\/news\/banking\/21862\/fnb-online-banking-surges-27\/\"><strong>FNB online banking surges 27%<\/strong><\/a><\/p>\n<p><a title=\"FNB banking app hits transactions landmark\" href=\"http:\/\/businesstech.co.za\/news\/general\/16525\/fnb-banking-app-hits-transactions-landmark\/\"><strong>FNB banking app hits transactions landmark<\/strong><\/a><\/p>\n<p><a title=\"\u201cAppy\u201d birthday, FNB\" href=\"http:\/\/businesstech.co.za\/news\/banking\/24781\/appy-birthday-fnb\/\"><strong>\u201cAppy\u201d birthday, FNB<\/strong><\/a><\/p>\n<p><a title=\"FNB App hits 40,000 monthly activations\" href=\"http:\/\/businesstech.co.za\/news\/banking\/20048\/fnb-app-hits-40000-monthly-activations\/\"><strong>FNB App hits 40,000 monthly activations<\/strong><\/a><\/p>\n<p><a title=\"South Africa\u2019s banked population revealed\" href=\"http:\/\/businesstech.co.za\/news\/banking\/25527\/south-africas-banking-population-revealed\/\"><strong>South Africa\u2019s banked population revealed<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>FNB has acknowledged problems with its electronic services which are preventing customers from swiping or withdrawing money.<\/p>\n","protected":false},"author":10,"featured_media":21901,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[961],"tags":[25,76,1152,5463],"class_list":["post-34355","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-active","tag-fnb","tag-problems","tag-service"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/34355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=34355"}],"version-history":[{"count":3,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/34355\/revisions"}],"predecessor-version":[{"id":34358,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/34355\/revisions\/34358"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/21901"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=34355"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=34355"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=34355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}