{"id":352137,"date":"2019-11-07T12:20:58","date_gmt":"2019-11-07T10:20:58","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=352137"},"modified":"2019-11-07T12:23:58","modified_gmt":"2019-11-07T10:23:58","slug":"johannesburg-says-its-back-online-after-cyberattack-and-contractual-dispute","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/internet\/352137\/johannesburg-says-its-back-online-after-cyberattack-and-contractual-dispute\/","title":{"rendered":"Johannesburg says it’s back online after cyberattack and contractual dispute"},"content":{"rendered":"

The City of Johannesburg says that its online systems have been restored after being hit by a cyber-attack and contractual disputes.<\/p>\n

In a statement on Thursday (7 November), the city that following an attack<\/a> <\/strong>by malicious actors, it had ‘a few challenges’ regarding the distribution of statements on 5 November.<\/p>\n

“This was due to a contractual dispute between the city and its Internet Service Provider (ISP), Dimension Data, which led to the suspension of all its network-dependent applications,” it said.<\/p>\n

“It must be noted however, that this dispute with the service provider had nothing to do with the recent cyber-attack on the city\u2019s network.”<\/p>\n

The city said it has now reached a settlement with the ISP and all services have been restored, except the city\u2019s call centre, which will take slightly longer due to the system upgrading process.<\/p>\n

“We expect these services to be up and running again by the end of the week,” it said.<\/p>\n

“Customers will also be able to receive their monthly statements via email and other conventional methods of their choice.<\/p>\n

“The city would like to apologise to all our customers and all who have been affected by this unfortunate incident.<\/p>\n

“In the meantime, we urge our customers to continue paying their bills via alternative means such as EFT; EasyPay outlets (Pick \u2018n Pay and Checkers) or the Post Office.”<\/p>\n

\n

Read: Johannesburg working to restore systems after hackers demand R500,000 bitcoin ransom<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

The City of Johannesburg says that its online systems have been restored after being hit by a cyber-attack and contractual disputes.<\/p>\n","protected":false},"author":10,"featured_media":7959,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9882],"tags":[26],"class_list":["post-352137","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-internet","tag-headline"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/352137","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=352137"}],"version-history":[{"count":6,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/352137\/revisions"}],"predecessor-version":[{"id":352149,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/352137\/revisions\/352149"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/7959"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=352137"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=352137"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=352137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}