{"id":395158,"date":"2020-05-05T07:15:48","date_gmt":"2020-05-05T05:15:48","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=395158"},"modified":"2020-05-05T08:28:30","modified_gmt":"2020-05-05T06:28:30","slug":"uncertain-times-require-efficient-incident-management","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/industry-news\/395158\/uncertain-times-require-efficient-incident-management\/","title":{"rendered":"Uncertain times require efficient incident management"},"content":{"rendered":"<p>South Africa is entering a period in which different industries will resume operation in a staggered manner as the coronavirus lockdown is gradually lifted.<\/p>\n<p>Companies are encouraged to be extra vigilant of the effects troublesome incidents may have on their performance and survival in uncertain times like these.<\/p>\n<p>The Allianz Risk Barometer identified three risks which South African businesses are especially susceptible to \u2013 namely cyber incidents, business interruption and changes in legislation or regulation.<\/p>\n<ul>\n<li><a href=\"https:\/\/curasoftware.com\/incident-management\/?utm_source=BusinessTech&amp;utm_campaign=Cura&amp;utm_term=05_May_2020\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Click here to learn more about Cura\u2019s Incident Management software solution.<\/strong><\/a><\/li>\n<\/ul>\n<p>With the COVID-19 outbreak and its consequences still weighing heavily on businesses, the threat of these risks has been exacerbated.<\/p>\n<h3 class=\"my-4\"><strong>Occupational health and safety directives<\/strong><\/h3>\n<p>The pandemic has complicated existing Occupational Health and Safety (OHS) legislation in South Africa even further.<\/p>\n<p>Government has directed that businesses that are allowed to resume operations under level 4 must abide by an extensive set of strict measures to protect their employees from contracting the coronavirus.<\/p>\n<p>Failure to do so could increase the risk of staff falling ill, which may put their lives in danger, in addition to harming productivity and having costly legal ramifications.<\/p>\n<p>The directives include the following:<\/p>\n<ul>\n<li>Performing a risk assessment that needs to be sent to the government.<\/li>\n<li>Screening workers when they report for work.<\/li>\n<li>Preventing workers from reporting for duty if they show symptoms.<\/li>\n<li>Providing appropriate protective equipment such as cloth masks.<\/li>\n<li>Ensuring workspaces are sanitised regularly.<\/li>\n<\/ul>\n<p>These are just a few of the additional legislative requirements companies will be burdened with and have to adjust to in the coming months.<\/p>\n<p>Punishments for not adhering to the directives include fines and jail time.<\/p>\n<h3 class=\"my-4\"><strong>Cyber incidents in remote working<\/strong><\/h3>\n<p>Where employees are unable to return to their places of work, but are able to perform their duties from home, another threat lurks.<\/p>\n<p>In an attempt to gain access to sensitive company information and systems, malicious attackers have shifted their attention from corporate to home networks.<\/p>\n<p>This is because certain employees may be working on personal computers without the necessary company-approved security policies or using insecure connections to access their company\u2019s systems.<\/p>\n<p>Unauthorised access to work-from-home infrastructure can have devastating consequences for a company and its employees.<\/p>\n<h3 class=\"my-4\"><strong>Managing incidents<\/strong><\/h3>\n<p>There are a number of initiatives a company can undertake to ensure it is capable of minimising OHS and cyber-related incidents and prevent them from re-occurring.<\/p>\n<p>Having incident management systems connected to IoT devices can enable connectivity from anywhere to increase the rate at which incidents are logged, investigated and resolved.<\/p>\n<p>This also provides companies with valuable streams of data to prevent and proactively identify incidents across systems and locations.<\/p>\n<p>Furthermore, it is essential to proactively log and report incidents to enable your company to adapt policies that will help prevent future incidents of a similar nature.<\/p>\n<p>This is especially important for managing constrained resources.<\/p>\n<p>Lastly, centralising your incident system will allow the company to use lessons learnt from different departments or business units and apply them throughout operations.<\/p>\n<h3 class=\"my-4\"><strong>Cura\u2019s Incident Management software<\/strong><\/h3>\n<p>As a leading provider of Governance, Risk, Compliance and Risk-based Audit Software solutions, Cura is capable of assisting your company in managing both OHS and Cyber-related incidents.<\/p>\n<p>With Cura\u2019s Incident Management product, many global companies are able to monitor and manage incidents such as:<\/p>\n<ul>\n<li>Workplace hazards or accidents<\/li>\n<li>Employee injuries<\/li>\n<li>Legal incidents<\/li>\n<li>Environmental incidents<\/li>\n<li>Reputational issues<\/li>\n<li>Financial loss issues<\/li>\n<li>Regulatory compliance issues<\/li>\n<li>Client service interruptions<\/li>\n<li>Near-misses<\/li>\n<\/ul>\n<p><em>\u00a0<\/em>Cura Incident Management software boasts the following features<\/p>\n<ul>\n<li><strong>Interactive dashboards and reports<\/strong>\u00a0\u2013 Real time visibility into incident management activities.<\/li>\n<li><strong>Unparalleled flexibility &#8211; <\/strong>Business users can configure the system to perfectly match existing incident management processes and best practices.<\/li>\n<li><strong>Tasks, notifications and escalations<\/strong>\u00a0\u2013 Alerts users and managers when tasks need to be performed or when incidents occur.<\/li>\n<li><strong>Roles-based security and audit trails \u2013\u00a0<\/strong>Ensures the integrity of incident management information and tracks all changes to records in the system.<\/li>\n<li><strong>Flexible deployment options\u00a0\u2013 <\/strong>Allows organisations to host compliance information on-premise or deploy in the cloud as a hosted solution.<\/li>\n<\/ul>\n<h3 class=\"my-4\"><strong>Enhance your incident management today <\/strong><\/h3>\n<p>During times of uncertainty, it is important that businesses employ good incident management practices in order to effectively address threats and return to optimal productivity.<\/p>\n<p>With Cura\u2019s Incident Management software, your business will be able to deal with inevitable incidents to weather the continued storm of business-unusual times.<\/p>\n<p><a href=\"https:\/\/curasoftware.com\/incident-management\/?utm_source=BusinessTech&amp;utm_campaign=Cura&amp;utm_term=05_May_2020\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Click here to learn more about Cura\u2019s Incident Management software solution.<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>During times of uncertainty, it is important that businesses employ good incident management practices in order to effectively address threats and return to optimal productivity.<\/p>\n","protected":false},"author":57,"featured_media":395160,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10459],"tags":[14831],"class_list":["post-395158","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-news","tag-cura"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/395158","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/57"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=395158"}],"version-history":[{"count":3,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/395158\/revisions"}],"predecessor-version":[{"id":395228,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/395158\/revisions\/395228"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/395160"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=395158"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=395158"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=395158"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}