{"id":412127,"date":"2020-06-30T12:44:02","date_gmt":"2020-06-30T10:44:02","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=412127"},"modified":"2020-07-01T10:19:21","modified_gmt":"2020-07-01T08:19:21","slug":"the-best-voice-call-solution-for-remote-working","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/industry-news\/412127\/the-best-voice-call-solution-for-remote-working\/","title":{"rendered":"The best voice call solution for remote working"},"content":{"rendered":"<p>The migration to remote working has surged in recent months, which means providing your workers with effective digital communication solutions is more important than ever.<\/p>\n<p>80% of your employees\u2019 time is spent on collaboration, and voice communication is a key enabler of this.<\/p>\n<ul>\n<li><a href=\"https:\/\/stem.co.za\/voice\/voice2teams\/?utm_source=BusinessTech&amp;utm_campaign=STEM&amp;utm_term=June_2020\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Click here to find out more about STEM\u2019s Voice2Teams add-on for Office 365.<\/strong><\/a><\/li>\n<\/ul>\n<p>STEM Commercial Manager Johan Olivier says many companies have realised this, and as a result, STEM has seen a big increase in demand for VoIP services.<\/p>\n<p>To meet this need, STEM has launched the Voice2Teams add-on for Office 365, which brings all users under one platform for collaboration via voice across all devices.<\/p>\n<p>Voice2Teams is a cloud service that connects popular remote working suite Microsoft Teams to STEM\u2019s Hosted Enterprise PBX phone system.<\/p>\n<h3 class=\"my-4\"><strong>How it works <\/strong><\/h3>\n<p>Voice2Teams allows employees using MS-Teams on mobile or desktop devices to make and take calls to and from any telephone number.<\/p>\n<p>It provides your employees with a dedicated extension number and therefore eliminates the need to provide a separate VoIP handset or desk phone for business calls.<\/p>\n<p>Imagine your company organises a meeting which involves two of your employees, a supplier, and a customer.<\/p>\n<p>One employee has MS-Teams on desktop, while the other is out of his home and only has his mobile phone with the MS-Teams app installed.<\/p>\n<p>Neither the supplier nor customer has MS-Teams, but have access to normal landline telephone numbers.<\/p>\n<p>Using Voice2Teams, either the employee with the desktop or the one with the mobile device can start a call from within MS-Teams and add both the supplier and customer to it.<\/p>\n<p>All participants will be added one at a time, and any other telephone numbers or Voice2Teams phone numbers can be added throughout the call.<\/p>\n<h3 class=\"my-4\"><strong>Benefits<\/strong><\/h3>\n<p>The Voice2Teams add-on is simple to install, with no additional hardware or software required. Additionally, the calls are encrypted, so company information and discussions via Voice2Teams are protected.<\/p>\n<p>All calls will stay local to South Africa eliminating the charging of international VOIP rates.<\/p>\n<p>The technology provides high-quality phone calls \u2013 which means participants will be able to communicate effectively without having to repeat themselves.<\/p>\n<p>Even in scenarios where data signal is limited \u2013 such as when using 3G, LTE, or 5G &#8211; the call quality remains the same.<\/p>\n<p>Users are also able to patch callers through to other numbers, allowing companies to add a switchboard operator to redirect customer or sales queries to the relevant department or employee.<\/p>\n<h3 class=\"my-4\"><strong>\u00a0<\/strong><strong>Get Voice2 Teams now<\/strong><\/h3>\n<p><strong>\u00a0<\/strong>The Voice2Teams add-on requires the following products:<\/p>\n<ul>\n<li>Office 365 with Phone system add-on.<\/li>\n<li>STEM\u2019s Voice2Teams License.<\/li>\n<li>STEM\u2019s Hosted Enterprise PBX.<\/li>\n<li>STEM\u2019s Voice telephone number.<\/li>\n<\/ul>\n<p>Licenses are available on month-to-month contracts with cost-effective pricing plans starting at R79 per month per user for between 1 to 80 users.<\/p>\n<p>Discounts are available as the number of users increases.<\/p>\n<p>Unify and optimise your remote working communications and collaboration with Voice2Teams from STEM.<\/p>\n<p><strong><a href=\"https:\/\/stem.co.za\/voice\/voice2teams\/?utm_source=BusinessTech&amp;utm_campaign=STEM&amp;utm_term=June_2020\" target=\"_blank\" rel=\"noopener noreferrer\">Click here to get STEM\u2019s Voice2Teams add-on for Office 365.<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Improve collaboration in your company with STEM\u2019s Voice2Teams add-on for Office365, which enables phone calls directly via Microsoft Teams on desktop or mobile. <\/p>\n","protected":false},"author":57,"featured_media":412135,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10459],"tags":[15059,14277,15057],"class_list":["post-412127","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-news","tag-remote-working","tag-stem","tag-voice-calling"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/412127","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/57"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=412127"}],"version-history":[{"count":2,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/412127\/revisions"}],"predecessor-version":[{"id":412405,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/412127\/revisions\/412405"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/412135"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=412127"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=412127"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=412127"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}