{"id":419421,"date":"2020-07-24T08:28:26","date_gmt":"2020-07-24T06:28:26","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=419421"},"modified":"2020-07-24T09:16:57","modified_gmt":"2020-07-24T07:16:57","slug":"how-wi-fi-scanning-helps-mind-the-speed-identify-and-resolve-wi-fi-congestion-issues","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/industry-news\/419421\/how-wi-fi-scanning-helps-mind-the-speed-identify-and-resolve-wi-fi-congestion-issues\/","title":{"rendered":"How Wi-Fi scanning helps Mind the Speed identify and resolve Wi-Fi congestion issues"},"content":{"rendered":"<p>Home Internet has become particularly important during the COVID-19 lockdown and it is important that your connection remains active and strong.<\/p>\n<p>You therefore cannot afford to suffer issues with your router that result in you being offline for long periods of time.<\/p>\n<ul>\n<li><a href=\"https:\/\/www.mindthespeed.co.za\/fibre-packages?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_content=24_July_2020\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Click here to sign up for fibre from Mind the Speed.<\/strong><\/a><\/li>\n<\/ul>\n<p>The Axiros AXESS.ACS Device Management Platform \u2013 supplied and implemented by <a href=\"https:\/\/nology.co.za\/product\/products\/axess-acs-detail?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_content=24_July_2020\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Nology<\/strong><\/a>, the exclusive distributor for Axiros in Southern Africa.<\/p>\n<h3 class=\"my-4\"><strong>This nifty piece of tech has some great benefits for Mind the Speed customers<\/strong><\/h3>\n<ol>\n<li>With Zero-touch provisioning it reduces the number of people who are in contact with the device before the customer receives it<\/li>\n<li>With Wi-Fi scanning it helps Mind the Speed support identify and resolve wifi congestion issues<\/li>\n<li>Update the router with the latest tech in minutes<\/li>\n<\/ol>\n<h3 class=\"my-4\"><strong>Zero-touch provisioning<\/strong><\/h3>\n<p>Through zero-touch provisioning, a router is able to automatically connect to an Auto Configuration Server (ACS) platform. This means that customers receive a preconfigured router that works straight out of the box.<\/p>\n<p>The national lockdown makes this feature even more valuable as it reduces the number of people who are in contact with the device before one receives it \u2013 reducing the chance of COVID-19 transmission.<\/p>\n<p>Additionally, if a customer has an issue with their router, the problem can be fixed without the need for a technician or support agent to visit their home. Instead, Mind the Speed can use the AXESS.ACS software to provide remote troubleshooting or support.<\/p>\n<h3 class=\"my-4\"><strong>Wi-Fi scanning<\/strong><\/h3>\n<p>Another great feature of the Axiros\u2019 AXESS.ACS software is its ability to scan one\u2019s immediate Wi-Fi environment to determine if congestion is causing issues with their home network.<\/p>\n<p>If the tool determines that the connectivity issues are the fault of the Wi-Fi connection, Mind the Speed can then try to move it onto a less congested channel, improving the connection quality and the performance of the home internet connection.<\/p>\n<p>The image below shows the different wireless networks in the vicinity of a router (the Wi-Fi names have been cropped out for obvious reasons)<\/p>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2020\/07\/1a.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-419463\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2020\/07\/1a.jpg\" alt=\"\" width=\"640\" height=\"130\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2020\/07\/1a.jpg 1305w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2020\/07\/1a-300x61.jpg 300w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2020\/07\/1a-1024x208.jpg 1024w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2020\/07\/1a-768x156.jpg 768w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2020\/07\/1a-1200x244.jpg 1200w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<p>As you can see, this environment is congested, but by analysing this data, AXESS.ACS can find a channel with less noise to improve the Wi-Fi connection.<\/p>\n<p>Additionally, Mind the Speed can conduct a speed test directly on the router which eliminates wireless noise and environmental interferences. This helps to determine whether your speed issues are caused by Wi-Fi noise or a problem on the fibre line.<\/p>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2020\/07\/2-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-419443 aligncenter\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2020\/07\/2-1.jpg\" alt=\"\" width=\"690\" height=\"231\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2020\/07\/2-1.jpg 690w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2020\/07\/2-1-300x100.jpg 300w\" sizes=\"auto, (max-width: 690px) 100vw, 690px\" \/><\/a><\/p>\n<h3 class=\"my-4\"><strong>Sign up with Mind the Speed <\/strong><\/h3>\n<p>Mind the Speed is one of the fastest-growing fibre ISPs in South Africa.<\/p>\n<p>It offers great connectivity on five leading South African fibre networks:<\/p>\n<ul>\n<li>Openserve<\/li>\n<li>Vumatel<\/li>\n<li>Frogfoot<\/li>\n<li>SADV<\/li>\n<li>MetroFibre<\/li>\n<\/ul>\n<p>Mind the Speed offers great prices and amazing service \u2013 meaning they\u2019re a top choice if you are looking to sign up for fibre.<\/p>\n<p>\u201cNology is delighted to be part of the MTS journey and that we were able to contribute positively towards the value delivered to their subscribers,\u201d said Willem Venter, Technical Director at Nology.<\/p>\n<p>\u201cThe Axiros platform brings to the table a number of automation and cost-cutting benefits which are indispensable to Service Providers in a post-Covid world. MTS passes on these savings to their subscribers, fielding a superior service at a highly-competitive price\u201d, Venter continued.<\/p>\n<p><a href=\"https:\/\/www.mindthespeed.co.za\/fibre-packages?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_content=24_July_2020\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Click here to sign up for fibre from Mind the Speed.<\/strong><\/a><\/p>\n<p><a href=\"https:\/\/nology.co.za\/product\/products\/axess-acs-detail?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_content=24_July_2020\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Click here to enquire about <em>AXESS.ACS<\/em><\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>AXESS.ACS is a solution from Axiros, that helps Mind the Speed keep you connected. <\/p>\n","protected":false},"author":57,"featured_media":336645,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10459],"tags":[14253],"class_list":["post-419421","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-news","tag-mind-the-speed"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/419421","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/57"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=419421"}],"version-history":[{"count":3,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/419421\/revisions"}],"predecessor-version":[{"id":419465,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/419421\/revisions\/419465"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/336645"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=419421"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=419421"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=419421"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}