{"id":42211,"date":"2013-07-18T07:38:00","date_gmt":"2013-07-18T05:38:00","guid":{"rendered":"http:\/\/businesstech.co.za\/news\/?p=42211"},"modified":"2013-07-18T10:19:08","modified_gmt":"2013-07-18T08:19:08","slug":"vodacom-sa-customers-flattening-out","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/mobile\/42211\/vodacom-sa-customers-flattening-out\/","title":{"rendered":"Vodacom SA customers flattening out"},"content":{"rendered":"<p><a title=\"Vodacom\" href=\"http:\/\/businesstech.co.za\/forum\/showthread.php\/1639-Vodacom\">Vodacom<\/a> on Thursday (18 July) reported a\u00a05.3% rise in active customers to 51.5 million, as international operations continued to expand their coverage.<\/p>\n<p>However, in South Africa the group noted that its customer numbers declined 2.3% year-on-year to 29.282 million, from 29.971 \u00a0million\u00a0in 2012.\u00a0On a quarterly basis, customer numbers improved 0.3% to 29.190 million.<\/p>\n<p>In a trading statement for the\u00a0quarter ended June 2013, Vodacom said that group revenue increased 3.0% to R17.536 billion. boosted by\u00a0the strong growth in equipment revenue in South Africa.<\/p>\n<p>Group service revenue was up 2.3% to R14.636 billion due to the 28.2% growth in data revenue and the 1.6% growth in voice\u00a0revenue, partially offset by the 14.6% decline in mobile incoming revenue.<\/p>\n<p>In South Africa, revenue increased 3.9% to R14.549 billion; however, service revenue decreased 0.2% to R11.678 billion, with a 23.5% decrease in mobile incoming revenue from MTR cuts offset by the\u00a0growth in mobile customer revenue of 2.5%.<\/p>\n<div id=\"attachment_42272\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a  data-lightbox=\"post-image\" href=\"http:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2013\/07\/Vodacom-revenue.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-42272\" class=\"size-full wp-image-42272\" alt=\"Vodacom revenue\" src=\"http:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2013\/07\/Vodacom-revenue.jpg\" width=\"600\" height=\"360\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2013\/07\/Vodacom-revenue.jpg 600w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2013\/07\/Vodacom-revenue-300x180.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><p id=\"caption-attachment-42272\" class=\"wp-caption-text\">Vodacom revenue<\/p><\/div>\n<p>The first quarter service revenue decline of 0.2% is an improvement from the 2.0%<br \/>\ndecline reported in the fourth quarter last year. This, Vodacom said, is primarily due to the better performance of voice revenue.<\/p>\n<p>ARPU declined 0.8%\u00a0year on year to R125 (vs. 9.3% decline in Q4 2013), impacted mainly by the MTR cut, the group said.<\/p>\n<p><a title=\"Shameel Joosub\" href=\"http:\/\/businesstech.co.za\/forum\/showthread.php\/4537-Shameel-Joosub\">Shameel Joosub<\/a>, Vodacom Group CEO said:\u00a0&#8220;Vodacom continues to perform well. We&#8217;ve seen a substantial increase in traffic as a direct result of executing on our commercial<br \/>\nstrategy and launching new products across all of our operations.&#8221;<\/p>\n<p>&#8220;As an example, by focusing on value offerings that allow people to\u00a0talk for longer, we&#8217;ve grown prepaid minutes of use by 21.0% in South Africa.&#8221;<\/p>\n<p>&#8220;Overall, the active customer base has increased 5.3% to 51.5 million and Group revenue from on-going operations, adjusted for\u00a0foreign exchange, increased 5.1%,&#8221; he said.<\/p>\n<div id=\"attachment_23257\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a  data-lightbox=\"post-image\" href=\"http:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2012\/09\/Shameel-Joosub.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-23257\" class=\"size-full wp-image-23257\" alt=\"Shameel Joosub\" src=\"http:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2012\/09\/Shameel-Joosub.jpg\" width=\"600\" height=\"400\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2012\/09\/Shameel-Joosub.jpg 600w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2012\/09\/Shameel-Joosub-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><p id=\"caption-attachment-23257\" class=\"wp-caption-text\">Shameel Joosub<\/p><\/div>\n<p>&#8220;Data and the International operations remain key parts of the growth story. Data revenue in South Africa increased 21.8% and now\u00a0accounts for 21.3% of service revenue, up from 17.5% a year ago.&#8221;<\/p>\n<p>&#8220;Continued network investment supported the increase in data traffic in South Africa, with 1.3 million additional smartphones active and using on average 75% more data per device than a year ago,&#8221; Joosub said.<\/p>\n<p>Joosub highlighted growth in equipment sales, primarily smartphones and tablets, which totalled R2.7 billion in the quarter.<\/p>\n<p>International operations added just under 3.3 million customers over the last twelve months, with service revenue increasing\u00a014.1%.<\/p>\n<div id=\"attachment_42271\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a  data-lightbox=\"post-image\" href=\"http:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2013\/07\/Vodacom-active-customers.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-42271\" class=\"size-full wp-image-42271\" alt=\"Vodacom active customers\" src=\"http:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2013\/07\/Vodacom-active-customers.jpg\" width=\"600\" height=\"359\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2013\/07\/Vodacom-active-customers.jpg 600w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2013\/07\/Vodacom-active-customers-300x179.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><p id=\"caption-attachment-42271\" class=\"wp-caption-text\">Vodacom active customers<\/p><\/div>\n<p><strong>M-Pesa<\/strong><\/p>\n<p>Mobile financial services also continue to grow, with active <a title=\"M-Pesa\" href=\"http:\/\/businesstech.co.za\/forum\/showthread.php\/7384-M-Pesa\">M-Pesa<\/a> customers up 44.9% to 5.2 million and revenue increasing by\u00a0102.8%.<\/p>\n<p>Vodacom said that in Tanzania 53.4% of the\u00a0customer base is actively using M-Pesa, the service now contributes 18.2% of service revenue, up from 12.3% a year ago. M-Pesa\u00a0generated an incremental ARPU of $2 in Tanzania in the quarter.<\/p>\n<p>&#8220;M-Pesa again performed well in Tanzania and has now been launched in Mozambique, DRC and Lesotho,&#8221;\u00a0Joosub said.<\/p>\n<p>At close of play on\u00a0Wednesday, shares in Vodacom gained R3.83 or 3.49% to R113.50, up 25% over the past year, but off its best of R129.88.<\/p>\n<h3 class=\"my-4\">More on Vodacom<\/h3>\n<p><a title=\"Vodacom reveals business growth targets\" href=\"http:\/\/businesstech.co.za\/news\/mobile\/41271\/vodacom-reveals-business-growth-targets\/\"><strong>Vodacom reveals business growth targets<\/strong><\/a><\/p>\n<p><a title=\"Vodacom hunts 30,000 SME clients\" href=\"http:\/\/businesstech.co.za\/news\/mobile\/39488\/vodacom-hunts-30000-sme-clients\/\"><strong>Vodacom hunts 30,000 SME clients<\/strong><\/a><\/p>\n<p><a title=\"Vodacom keen on acquisitions, but where?\" href=\"http:\/\/businesstech.co.za\/news\/general\/38303\/vodacom-keen-on-acquisitions-but-where\/\"><strong>Vodacom keen on acquisitions, but where?<\/strong><\/a><\/p>\n<p><a title=\"Vodacom expects data growth spurt\" href=\"http:\/\/businesstech.co.za\/news\/mobile\/38180\/vodacom-expects-data-growth-spurt\/\"><span style=\"color: #000000;\"><b>Vodacom expects data growth spurt<\/b><\/span><\/a><\/p>\n<p><a title=\"Market pressure slows Vodacom revenue\" href=\"http:\/\/businesstech.co.za\/news\/mobile\/38114\/market-pressure-slows-vodacom-revenue\/\"><strong>Market pressure slows Vodacom revenue<\/strong><\/a><\/p>\n<p><a title=\"Vodacom, MTN courting Neotel purchase?\" href=\"http:\/\/businesstech.co.za\/news\/telecommunications\/38004\/vodacom-mtn-courting-neotel-purchase\/\"><strong>Vodacom, MTN courting Neotel purchase?<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vodacom has reported a 5.3% rise in active customers to 51.5 million, as international operations continued to expand their coverage.<\/p>\n","protected":false},"author":10,"featured_media":41936,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[34],"tags":[26,3403,27],"class_list":["post-42211","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mobile","tag-headline","tag-shameel-joosub","tag-vodacom"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/42211","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=42211"}],"version-history":[{"count":10,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/42211\/revisions"}],"predecessor-version":[{"id":42223,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/42211\/revisions\/42223"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/41936"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=42211"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=42211"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=42211"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}