{"id":453334,"date":"2020-12-01T13:00:12","date_gmt":"2020-12-01T11:00:12","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=453334"},"modified":"2020-12-01T13:00:12","modified_gmt":"2020-12-01T11:00:12","slug":"get-the-whatsapp-business-api-free-for-90-days","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/industry-news\/453334\/get-the-whatsapp-business-api-free-for-90-days\/","title":{"rendered":"Get the WhatsApp Business API free for 90 days"},"content":{"rendered":"<p>The tech-savvy customers of today want direct and fast access to support at the click of a button or the tap of their smartphone.<\/p>\n<p>They demand responses at near-instant turnaround times, which means business can no longer rely on the conventional communication channels for optimal engagement.<\/p>\n<p>As the world\u2019s most popular messaging app, the best solution to serve these needs is WhatsApp.<\/p>\n<ul>\n<li><a href=\"https:\/\/get.cm.com\/en-za\/free-whatsapp-business-api\/?utm_source=mybroadband&amp;utm_medium=referral&amp;utm_campaign=p300-see-za&amp;utm_content=sponsored%20article\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Click here to learn more about the CM.com WhatsApp Business API.<\/strong><\/a><\/li>\n<\/ul>\n<p>Research has shown that 59% of customers use messaging to make purchases, while 55% said messaging a business makes them feel personally connected to it.<\/p>\n<p>In addition, it revealed that 68% of customers enjoyed better service via WhatsApp.<\/p>\n<p>WhatsApp can facilitate efficient, personalised service, that can be delivered 24\/7.<\/p>\n<p>Moreover, it allows you to send personalised and effective notifications at the right time, share the latest updates on products and services continuously, and re-engage customers with new offerings, it also boosts sales.<\/p>\n<p>In addition, you can reach numerous customers at once &#8211; allowing for faster conversion rates.<\/p>\n<h3 class=\"my-4\"><strong>Not just an app<\/strong><\/h3>\n<p>When speaking about WhatsApp for Business, it is important to understand the differences between the WhatsApp Business App and the API.<\/p>\n<p>The App is available for free on the Google Play Store and Apple App Store and is the ideal option for self-employed individuals and small business owners with a limited number of customers.<\/p>\n<p>Medium and large businesses, however, have significantly larger customer bases which require more advanced solutions.<\/p>\n<p>The WhatsApp Business API provides a host of features for improved interaction and customer experience management by multiple support agents.<\/p>\n<p>Its features include the following:<\/p>\n<ul>\n<li>Multi-agent access via professional software<\/li>\n<li>Onboarding program<\/li>\n<li>Unlimited number of users<\/li>\n<li>24\/7 CM.com support<\/li>\n<li>GDPR compliancy<\/li>\n<li>User management<\/li>\n<li>Quality monitoring<\/li>\n<li>Chatbot integration<\/li>\n<li>Conversation automation<\/li>\n<\/ul>\n<p>The image below shows a direct comparison of the app and API.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-453340\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2020\/12\/WhatsApp-API-CM.com_-720x1024.jpg\" alt=\"WhatsApp API CM.com\" width=\"600\" height=\"853\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2020\/12\/WhatsApp-API-CM.com_-720x1024.jpg 720w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2020\/12\/WhatsApp-API-CM.com_-211x300.jpg 211w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2020\/12\/WhatsApp-API-CM.com_-768x1092.jpg 768w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2020\/12\/WhatsApp-API-CM.com_-1081x1536.jpg 1081w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2020\/12\/WhatsApp-API-CM.com_-1441x2048.jpg 1441w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2020\/12\/WhatsApp-API-CM.com_-1200x1706.jpg 1200w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2020\/12\/WhatsApp-API-CM.com_-scaled.jpg 1801w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<hr \/>\n<h3 class=\"my-4\"><strong>CM.com&#8217;s solutions<\/strong><\/h3>\n<p>As a global leader in cloud software for conversational commerce, CM.com empowers businesses to deliver an improved and seamless customer experience.<\/p>\n<p>Its Customer Contact software comprises an omnichannel dashboard that allows you to easily manage all your WhatsApp conversations, supplemented by advanced statistics with valuable insights.<\/p>\n<p>With its Chatbot, your business gets automated WhatsApp engagement with customers to take the burden of handling simple, frequently asked queries off your agents.<\/p>\n<p>This gives them additional time to handle high-priority, complex cases to sort out grievances quickly.<\/p>\n<h3 class=\"my-4\"><strong>Get the WhatsApp Business API for free<\/strong><\/h3>\n<p>CM.com currently offers the WhatsApp Business API solution free for 90 days when you sign up for its Customer Contact software and\/or Chatbot.<\/p>\n<p>More than 10,000 companies in recruitment, education, ecommerce, logistics, travel, utility, and more industries are successfully using the CM.com conversational solution included with the WhatsApp Business API.<\/p>\n<p>Join them today and reap the benefits of seamless conversational commerce.<\/p>\n<p><a href=\"https:\/\/get.cm.com\/en-za\/free-whatsapp-business-api\/?utm_source=mybroadband&amp;utm_medium=referral&amp;utm_campaign=p300-see-za&amp;utm_content=sponsored%20article\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Click here to claim your free 90-day CM.com WhatsApp Business API package now.<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CM.com\u2019s WhatsApp Business API, combined with their Customer Contact software and Chatbot, is perfect for medium and large businesses that want to improve their customer service and boost sales. <\/p>\n","protected":false},"author":57,"featured_media":453354,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10459],"tags":[14331,2118,14333],"class_list":["post-453334","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-news","tag-cm-com","tag-whatsapp","tag-whatsapp-business-api"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/453334","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/57"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=453334"}],"version-history":[{"count":7,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/453334\/revisions"}],"predecessor-version":[{"id":453390,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/453334\/revisions\/453390"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/453354"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=453334"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=453334"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=453334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}