{"id":457996,"date":"2020-12-21T13:30:55","date_gmt":"2020-12-21T11:30:55","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=457996"},"modified":"2020-12-21T15:20:29","modified_gmt":"2020-12-21T13:20:29","slug":"in-safe-hands-with-discovery-insure","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/industry-news\/457996\/in-safe-hands-with-discovery-insure\/","title":{"rendered":"In safe hands with Discovery Insure"},"content":{"rendered":"<p><a href=\"https:\/\/www.discovery.co.za\/car-and-home-insurance\/driving-technology?utm_source=businesstech&amp;utm_medium=content&amp;utm_campaign=insure_content_marketing&amp;utm_content=article_driving_in_safe_hands_with_discovery_insure\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>State-of-the-art technology in the car insurance space<\/strong><\/a> is fundamentally about having mechanisms that, not only encourage safer driving, but also provide effective incident support.<\/p>\n<p>In Discovery Insure&#8217;s line of work, it sees the positive impact it can have on its clients every day.<\/p>\n<p>Here are a few stories.<\/p>\n<hr \/>\n<h3 class=\"my-4\">\u201cWithout Discovery Insure, my day would have gone completely differently.\u201d \u2013 Liechen le Roux<\/h3>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/O-kx0otfHRc\" width=\"640\" height=\"360\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\n<p>\u201cOn the morning of the accident, I was sitting in bumper-to-bumper traffic, when the car behind me went into the back of me, and I then went into the car in front of me.\u201d<\/p>\n<p>When she and the lady in front of her pulled to the side of the road, both of their phones rang almost at the same time. Liechen instantly thought: \u201cWe\u2019re both with Discovery Insure.\u201d<\/p>\n<p>\u201cI answered the phone and it was a Discovery consultant. He was very concerned that I was okay, first off, which is very important to me,\u201d she said.<\/p>\n<p>Once the consultant had determined that Liechen was not seriously harmed, he enquired about the state of her vehicle.<\/p>\n<p>For Liechen, this was reassuring and instantly made her feel supported by Discovery Insure.<\/p>\n<p>The swift response she received in those minutes that followed her bumper bashing experience ensured that the claims process to follow was well-guided, supportive and clear.<\/p>\n<p>For Liechen, having \u201cthat calming, reassuring voice on the other end of the phone, holding my hand and taking me through the whole process; step-by-step\u201d made all the difference.<\/p>\n<hr \/>\n<h3 class=\"my-4\">\u201cIt feels like you do have a friend in that moment, who takes care of you\u2026\u201d \u2013 Christopher Williamson (Partner of Discovery Insure client, Jaco Theron)<\/h3>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/siHmSbi6Iq0\" width=\"640\" height=\"360\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>Jaco and Christopher were on holiday together in the Western Cape when a car from the oncoming side swerved over a solid line and crashed into them.<\/p>\n<p>A consultant almost immediately got in touch with Jaco telephonically once an impact was detected on the system.<\/p>\n<p>\u201cDon\u2019t worry, I can see your location,\u201d Jaco was informed. Emergency vehicles and a tow truck were arranged on their behalf.<\/p>\n<p>A hire car was also promptly arranged, as per Jaco\u2019s Plan, as the claim process kicked into gear. \u201cEverything just seemed to flow,\u201d he said.<\/p>\n<p><strong>\u201c<\/strong>Being with Discovery Insure makes me feel safe after this incident \u2013 because if I should have another one in the future, I know they\u2019ll be calling me soon after,\u201d Jaco added.<\/p>\n<hr \/>\n<h3 class=\"my-4\">\u201cThey knew exactly where I was; so they already dispatched not one, but two ambulances to the scene.\u201d\u2013 Evelyn Sadler<\/h3>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/46iK6XTfrKI\" width=\"640\" height=\"360\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>\u201cIt was a normal Thursday morning. As I was driving, I saw this taxi swerving towards me. The car went airborne. What came to mind was, \u2018This is it\u2019.\u201d<\/p>\n<p><strong><a href=\"https:\/\/www.discovery.co.za\/corporate\/good-driving-evelyn-testimonial?utm_source=businesstech&amp;utm_medium=content&amp;utm_campaign=insure_content_marketing&amp;utm_content=article_driving_in_safe_hands_with_discovery_insure\" target=\"_blank\" rel=\"noopener noreferrer\">Evelyn\u2019s unexpected car accident<\/a><\/strong> had her instantly thinking of her family during those initial seconds following the impact. Would she survive this?<\/p>\n<p>Thankfully, Evelyn was able to get herself out of her vehicle.<\/p>\n<p>Due to the impact, her phone was malfunctioning and so her husband, Vernon stepped in to see that she received the assistance she needed.<\/p>\n<p>\u201cHe contacted the Discovery Insure call centre. The call centre then explained to him that he should not panic because help is on the way. They already tracked it on the monitor,\u201d she shared.<\/p>\n<p>\u201cIf it wasn\u2019t for the Impact Alert, I wouldn\u2019t have had assistance immediately after the accident happened,\u201d she added, \u2018\u2019and because of which I would absolutely, 100% advise to go with Discovery Insure.\u201d<\/p>\n<hr \/>\n<h3 class=\"my-4\">Vitality Drive<\/h3>\n<p>Aside from the added peace of mind that your safety is of the greatest importance, Discovery Insure members also benefit from Vitality Drive &#8211; a unique driver behaviour programme that rewards them for driving well.<\/p>\n<p>To encourage them to become better drivers and stay safe on the roads, they get access to a range of service and reward partners.<\/p>\n<p><a href=\"https:\/\/www.discovery.co.za\/car-and-home-insurance\/vitalitydrive-rewards?utm_source=businesstech&amp;utm_medium=content&amp;utm_campaign=insure_content_marketing&amp;utm_content=article_driving_in_safe_hands_with_discovery_insure\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Click here to learn more about Vitality Drive from Discovery Insure.<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If it\u2019s never happened to you, can you imagine what those first few seconds following an accident may be like? If it has, you know just how critical those seconds truly are.<\/p>\n","protected":false},"author":57,"featured_media":458016,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10459],"tags":[4883,13149],"class_list":["post-457996","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-news","tag-discovery","tag-discovery-insure"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/457996","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/57"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=457996"}],"version-history":[{"count":10,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/457996\/revisions"}],"predecessor-version":[{"id":458074,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/457996\/revisions\/458074"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/458016"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=457996"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=457996"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=457996"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}