- \n
- Open the Microsoft Edge internet browser and navigate to the SARS eFiling website and click on the padlock icon next to the URL and click on Site Permissions. On the Settings tab that opens, set the \u2018Adobe Flash\u2019 item to \u2018Allow\u2019 from the dropdown list:<\/li>\n<\/ul>\n
- \n
- Navigate back to the SARS eFiling tab and in order for your changes to take effect click on the \u2018Refresh\u2019 button;<\/li>\n<\/ul>\n
![\"\"](\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2021\/01\/Site-permissions.jpg\")
<\/a><\/p>\n![\"\"](\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2021\/01\/Settings.jpg\")
<\/a><\/p>\n- \n
- When trying to access certain forms, the browser will then provide you with the following two options when you are trying to open one of these older Adobe Flash forms: \u2018Update plugin\u2019 and \u2018Run this time\u2019. Click on the \u2018Run this time\u2019 button. If you are prompted by your browser with a \u2018Run Flash\u2019 pop-up from the eFiling website when attempting to open a form please click on the \u2018Allow\u2019 button.<\/li>\n<\/ul>\n
![\"\"](\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2021\/01\/Run-this-time.jpg\")
<\/a><\/p>\nMore information on compatibility\u00a0<\/strong><\/p>\n
For an optimal eFiling experience, SARS suggested using one of the following browsers and higher: Chrome v41, Firefox v55, Edge v13, Safari v10 or Opera v55.<\/p>\n
For some of the issues being experienced, SARS recommended that customers do the following:<\/div>\n- \n
- If you experience issues opening forms and notifications on eFiling,\u00a0see how to enable Flashplayer in Chrome.<\/a><\/strong><\/li>\n
- If you experience issues accessing details on eFiling, you may need to clear your cache,\u00a0see our easy steps how to do it in all browsers.<\/a><\/strong><\/li>\n
- If you see a ‘Busy preparing your form’ or ‘Incorrect version of Flash Player’, when trying to access Adobe forms on Chrome,\u00a0click here.<\/a><\/strong><\/li>\n<\/ul>\n
\n - If you experience issues accessing details on eFiling, you may need to clear your cache,\u00a0see our easy steps how to do it in all browsers.<\/a><\/strong><\/li>\n
- If you experience issues opening forms and notifications on eFiling,\u00a0see how to enable Flashplayer in Chrome.<\/a><\/strong><\/li>\n
- When trying to access certain forms, the browser will then provide you with the following two options when you are trying to open one of these older Adobe Flash forms: \u2018Update plugin\u2019 and \u2018Run this time\u2019. Click on the \u2018Run this time\u2019 button. If you are prompted by your browser with a \u2018Run Flash\u2019 pop-up from the eFiling website when attempting to open a form please click on the \u2018Allow\u2019 button.<\/li>\n<\/ul>\n
- Navigate back to the SARS eFiling tab and in order for your changes to take effect click on the \u2018Refresh\u2019 button;<\/li>\n<\/ul>\n