It\u2019s quick and easy to use digital services to find information or change details yourself.<\/p>\n
You can manage your health plan<\/a>\u00a0using the Discovery website and the Discovery app. You can also get instant answers to questions about your health plan with\u00a0Ask Discovery on WhatsApp<\/a>.<\/p>\n Let\u2019s take Michelle as an example. Michelle has been working from home since lockdown started. She has diabetes and is registered on the Chronic Illness Benefit and the Diabetes Care Programme.<\/p>\n To avoid busy pharmacies, she uses\u00a0MedXpress<\/strong>\u00a0and the Discovery app<\/a>\u00a0to order her diabetes medicine and get it delivered to her house. She had her medicine delivered to her workplace before, but the app makes it easy to change addresses.<\/p>\n She\u2019s also been using the Discovery app to have\u00a0virtual consultations<\/strong><\/a>\u00a0with her GP. She\u2019s been able to take care of her chronic condition and speak to her doctor about diabetes without leaving home.<\/p>\n She and her GP use\u00a0Track your health<\/strong><\/a>\u00a0to make sure that she keeps up the exercise and screenings she needs to be as healthy as possible. She also earns rewards!<\/p>\n With lockdown alert level 1, Michelle decides to visit her parents in a different province because she hasn\u2019t seen them in months.<\/p>\n She\u2019s not worried about her blood sugar levels during the drive there because she was careful about what she eats and took her medicine when the Discovery app\u2019s\u00a0Medicine Tracker<\/strong>\u00a0reminded her to.<\/p>\n Soon after she gets to her parent\u2019s house, she runs around the house with their dogs and slips and falls.<\/p>\n It feels as if she\u2019s twisted her ankle. Michelle\u2019s mom insist they see a doctor in person to make sure it\u2019s just a sprain.<\/p>\n The improved\u00a0Find a healthcare provider<\/strong><\/a>\u00a0search tool tells Michelle that while there isn\u2019t a network GP nearby, she has partial cover for a visit to the closest GP.<\/p>\n She\u2019ll have to pay him and claim back, but all she needs to do after the visit is take a photo of her invoice with all the details and\u00a0submit the claim<\/strong><\/a>\u00a0<\/strong>using the Discovery app.<\/p>\n As her mom drives her to the GP, Michelle wonders if she has benefits to pay for the unexpected doctor\u2019s visit.<\/p>\n Michelle checks this in seconds when she asks\u00a0Ask Discovery on WhatsApp<\/strong><\/a>\u00a0for her Medical Savings Account balance.<\/p>\n Luckily, the GP tells Michelle that she\u2019s just sprained her ankle, but that she should rest her foot for a while. Because she has diabetes, taking care of her feet is important.<\/p>\nWhat our digital services could do for you<\/h3>\n
Tools to connect you to healthcare while you stay safe at home<\/h3>\n
Tools that are ready wherever and whenever you need them<\/h3>\n