{"id":48073,"date":"2013-10-22T23:22:58","date_gmt":"2013-10-22T21:22:58","guid":{"rendered":"http:\/\/businesstech.co.za\/news\/?p=48073"},"modified":"2013-10-23T09:28:22","modified_gmt":"2013-10-23T07:28:22","slug":"who-is-sas-mobile-arpu-king","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/mobile\/48073\/who-is-sas-mobile-arpu-king\/","title":{"rendered":"Who is SA&#8217;s mobile ARPU king?"},"content":{"rendered":"<p>Revenue figures reported by South Africa&#8217;s mobile operators over the last 10 years show who&#8217;s winning when it comes to monthly average revenue per user (ARPU) in SA.<\/p>\n<p>While market leaders <a title=\"MTN\" href=\"http:\/\/businesstech.co.za\/forum\/showthread.php\/1640-MTN-Group\">MTN<\/a> and <a title=\"Vodacom\" href=\"http:\/\/businesstech.co.za\/forum\/showthread.php\/1639-Vodacom\">Vodacom<\/a> have enjoyed relatively high amounts of average revenue per user &#8211; and seen those revenues decline in the wake of increased competition &#8211; newcomers like <a title=\"Telkom Mobile\" href=\"http:\/\/businesstech.co.za\/forum\/showthread.php\/8232-Telkom-Mobile\">Telkom Mobile<\/a> have struggled to find their footing.<\/p>\n<p><a title=\"Cell C\" href=\"http:\/\/businesstech.co.za\/forum\/showthread.php\/1641-Cell-C\">Cell C<\/a>, following an 18 month marketing campaign which has seen its user base grow significantly, remains tight-lipped on what impact its growth has had on its bottom line.<\/p>\n<div id=\"attachment_48074\" style=\"width: 611px\" class=\"wp-caption alignleft\"><a  data-lightbox=\"post-image\" href=\"http:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2013\/10\/SA-Mobile-blended-ARPU.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-48074\" class=\"size-full wp-image-48074\" alt=\"SA Mobile blended ARPU\" src=\"http:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2013\/10\/SA-Mobile-blended-ARPU.png\" width=\"601\" height=\"351\" \/><\/a><p id=\"caption-attachment-48074\" class=\"wp-caption-text\">SA Mobile blended ARPU<\/p><\/div>\n<h3 class=\"my-4\">Telkom Mobile<\/h3>\n<p>Since it&#8217;s official launch in 2010, Telkom Mobile (then known as 8ta) has struggled to become a profitable venture for Telkom Group.<\/p>\n<p>The fourth mobile operator in South Africa, Telkom Mobile predictably has the least amount of subscribers &#8211; 1.54 million in Telkom&#8217;s last offical reporting &#8211; but also the lowest ARPU amongst all operators, at R61.47 in 2013.<\/p>\n<p>Telkom&#8217;s ARPU reporting has only been recorded since 2011, as previously all Telkom mobile ARPU figures were Vodacom&#8217;s figures, due to Telkom&#8217;s 50% stake in the company until 2009.<\/p>\n<p>In the first year of Telkom Mobile&#8217;s (8ta&#8217;s) operation, the company had an ARPU of only R22.60.<\/p>\n<p>In the past few months, Telkom CEO, <a title=\"Sipho Maseko\" href=\"http:\/\/businesstech.co.za\/forum\/showthread.php\/2088-Sipho-Maseko\">Sipho Maseko<\/a> has addressed the problem of the loss-making mobile arm, saying that the company wants to &#8220;de-risk&#8221; Telkom Mobile, and are looking at possible strategies for the operator moving forward.<\/p>\n<h3 class=\"my-4\">Vodacom<\/h3>\n<p>Southe Africa&#8217;s largest mobile operator, with close to 30 million subscribers in SA and 51.6 million in total (FY 2013), Vodacom&#8217;s dominance in the market has also lead to healthy ARPU figures over the past decade.<\/p>\n<p>In 2003, the operator recorded it&#8217;s highest ARPU figure of R183, but in line with\u00a0operators\u00a0globally, has seen this figure\u00a0recede.<\/p>\n<p>In its latest reporting, Vodacom indicated that it was earning a blended average of R129 per user as of full year, 2013 &#8211; a 21.7% drop from the figure of R157 recorded in 2012.<\/p>\n<p>There are a \u00a0number of reasons why mobile ARPU figures have declined globally including the\u00a0acquisition\u00a0of\u00a0new users from low income and rural segments, increased price competition and the commoditisation of voice and messaging services.<\/p>\n<h3 class=\"my-4\">MTN<\/h3>\n<p>Like Vodacom, MTN started the turn of century with healthy ARPU figures, which have steadily declined as the years have gone on, and the market opened up.<\/p>\n<p>MTN is South Africa&#8217;s second largest mobile operator with 25 million subscribers in SA, and 189.3 million subscribers in total (FY 2012), and its highest ARPU was recorded in 2002, with a blended monthly figure of R208 per user.<\/p>\n<p>According to its annual reports, between 2006 and 2012, the company has seen many ups and downs year-on-year in the figures, but has maintained the highest average ARPU over the past 10 years, at R161.26 per user.<\/p>\n<p>In its full year 2012\/13 report, MTN recorded ARPU of R122, 9.8% lower than the R134 recorded in the previous year.<\/p>\n<h3 class=\"my-4\">Cell C<\/h3>\n<p>Because Cell C is not a JSE-listed company, it is not required to publicly disclose information regarding its business operations.<\/p>\n<p>However, over the years, various media reports have detailed some ARPU figures, with the most recent report quoting a blended ARPU rate or R99 in 2011.<\/p>\n<p>Cell C, under <a title=\"Alan Knott-Craig\" href=\"http:\/\/businesstech.co.za\/forum\/showthread.php\/1642-Alan-Knott-Craig-%28Senior%29\">Alan Knott-Craig<\/a>&#8216;s leadership, has not yet released an ARPU figure for 2012 or 2013, and the operator was unable to provide official ARPU figures by the time of publication.<\/p>\n<p>Knott-Craig has guided Cell C through an aggressive marketing campaign to bolster its user base, taking the third largest mobile operator to over 12.3 million subscribers, as of October 2013.<\/p>\n<p>Earlier this month, Cell C reported that the company has doubled the traffic on its network over the last 12 months.<\/p>\n<h3 class=\"my-4\">ARPU highs and lows on SA mobile operators &#8211; 2002 to 2013<\/h3>\n<div class=\"table-responsive\"><table class=\"table\" width=\"100%\" border=\"1\" cellspacing=\"0\" cellpadding=\"5\">\n<tbody>\n<tr>\n<td valign=\"top\" bgcolor=\"#CCCCCC\"><strong>Operator<\/strong><\/td>\n<td valign=\"top\" bgcolor=\"#CCCCCC\"><strong>ARPU high<br \/>\n<\/strong><\/td>\n<td valign=\"top\" bgcolor=\"#CCCCCC\"><strong>ARPU low<br \/>\n<\/strong><\/td>\n<td valign=\"top\" bgcolor=\"#CCCCCC\"><strong>Latest available<br \/>\n<\/strong><\/td>\n<td valign=\"top\" bgcolor=\"#CCCCCC\"><strong>ARPU<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Vodacom<\/td>\n<td>R183 (2003)<\/td>\n<td>R125 (2007)<\/td>\n<td>FY 2013<\/td>\n<td>R129<\/td>\n<\/tr>\n<tr>\n<td>MTN<\/td>\n<td>R208 (2002)<\/td>\n<td>R122 (2013)<\/td>\n<td>FY 2012\/13<\/td>\n<td>R122<\/td>\n<\/tr>\n<tr>\n<td>Cell C<\/td>\n<td>R93 (2010)<\/td>\n<td>R152 (2006)<\/td>\n<td>2011 report<\/td>\n<td>R99<\/td>\n<\/tr>\n<tr>\n<td>Telkom Mobile<\/td>\n<td>R74.16 (2012)<\/td>\n<td>R22.60 (2011)<\/td>\n<td>FY 2013<\/td>\n<td>R61.47<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<p><small> All figures reflect latest data taken directly from annual reports or available media reports (Cell C)<\/small><\/p>\n<h3 class=\"my-4\">More on SA mobile operators<\/h3>\n<h3 class=\"my-4\"><strong><a title=\"Permalink to Mobile subscribers in SA: who\u2019s eating whose lunch?\" href=\"http:\/\/businesstech.co.za\/news\/mobile\/44164\/mobile-subscribers-in-sa-whos-eating-whose-lunch\/\" rel=\"bookmark\">Mobile subscribers in SA: who\u2019s eating whose lunch?<\/a><\/strong><\/h3>\n<p><strong><a title=\"Permalink to MTN continues to lose SA subscribers\" href=\"http:\/\/businesstech.co.za\/news\/mobile\/44117\/mtn-continues-to-lose-sa-subscribers\/\" rel=\"bookmark\">MTN continues to lose SA subscribers<\/a><\/strong><\/p>\n<p><strong><a title=\"Permalink to Telkom\u2019s modest mobile numbers\" href=\"http:\/\/businesstech.co.za\/news\/mobile\/39980\/telkoms-modest-mobile-numbers\/\" rel=\"bookmark\">Telkom\u2019s modest mobile numbers<\/a><\/strong><\/p>\n<p><strong><a title=\"Permalink to Vodacom: the good and the not so good\" href=\"http:\/\/businesstech.co.za\/news\/general\/42270\/vodacom-the-good-and-the-not-so-good\/\" rel=\"bookmark\">Vodacom: the good and the not so good<\/a><\/strong><\/p>\n<p><strong><a title=\"Permalink to Cell C sign-ups boom\" href=\"http:\/\/businesstech.co.za\/news\/mobile\/43272\/cell-c-sign-ups-boom\/\" rel=\"bookmark\">Cell C sign-ups boom<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Which of South Africa&#8217;s mobile operators are making the most money from their subscribers? <\/p>\n","protected":false},"author":14,"featured_media":46274,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[407,1484,42,26,28,1075,27],"class_list":["post-48073","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mobile","tag-8ta","tag-arpu","tag-cell-c","tag-headline","tag-mtn","tag-telkom-mobile","tag-vodacom"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/48073","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=48073"}],"version-history":[{"count":9,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/48073\/revisions"}],"predecessor-version":[{"id":48106,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/48073\/revisions\/48106"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/46274"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=48073"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=48073"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=48073"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}