{"id":483759,"date":"2021-04-16T11:41:05","date_gmt":"2021-04-16T09:41:05","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=483759"},"modified":"2021-04-16T11:41:26","modified_gmt":"2021-04-16T09:41:26","slug":"capitec-is-switching-off-its-old-banking-app","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/banking\/483759\/capitec-is-switching-off-its-old-banking-app\/","title":{"rendered":"Capitec is &#8216;switching off&#8217; its old banking app"},"content":{"rendered":"<p>Financial service firm Capitec has notified customers that it will &#8216;switch off&#8217; its old app at the end of the month &#8211; 30 April 2021.<\/p>\n<p>&#8220;We\u2019re switching off our old app on 30 April,&#8221; the lender said. &#8220;Don\u2019t worry, our new Capitec Bank app has everything you love and more. You don\u2019t have to visit a branch to get it, so download our new app today for a better experience.&#8221;<\/p>\n<p>Capitec launched its &#8216;new&#8217; app at the end of 2019, opting to build an entirely new platform for its app-based mobile banking, rather than try to update its existing one.<\/p>\n<p>As rationale for the move, <strong><a href=\"https:\/\/businesstech.co.za\/news\/banking\/379321\/why-capitec-launched-a-whole-new-banking-app\/\">the bank said in 2020<\/a><\/strong> that its prior banking app did not have &#8216;native functionality&#8217; &#8211; the capability to incorporate new and evolving features, like biometrics and types of data tracking.<\/p>\n<p>The newer platform was designed to be \u201cplug-and-play\u201d for new technologies which may be developed. The new app also introduced personalisation and customisation tools.<\/p>\n<p>To distinguish the new app from the prior one in app stores, the bank has added &#8216;new&#8217; to the icons. The new app simply called Capitec Bank, versus Capitec Remote Banking before.<\/p>\n<p>The Remote Banking App was launched in 2014.<\/p>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2021\/04\/App-diffrences.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-483765\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2021\/04\/App-diffrences.png\" alt=\"\" width=\"640\" height=\"430\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2021\/04\/App-diffrences.png 640w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2021\/04\/App-diffrences-300x202.png 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<p>The switch off comes as the group further develops the new app&#8217;s functionality, having recently launched the ability to open an account and join Capitec through the mobile app.<\/p>\n<p>This can be done by simply taking a selfie and scanning your ID documentation. The platform uses Home Affairs data to confirm the personal information, with clients also required to fill out the necessary FICA information.<\/p>\n<p>Capitec describes itself as the biggest digital bank in the country, boasting an<span lang=\"EN-US\"> increase in digital adoption by its clients of 28% over the past year, with digital clients climbing to over 8.6 million. <\/span><\/p>\n<p><span lang=\"EN-US\">In its annual period up to end February 2021, the group reported a 35% increase in the number of digital transactions to 1.1 billion. \u00a0<\/span><\/p>\n<p class=\"m_-4201524702007381691xmsonormal\"><span lang=\"EN-US\">Clients performed 526 million banking app transactions (2020: 327 million) and 536 million USSD transactions (2020: 454 million) during the 2021 financial year, it said.<br \/>\n<\/span><\/p>\n<hr \/>\n<p><strong>Read: <a href=\"https:\/\/businesstech.co.za\/news\/banking\/482777\/2-big-changes-capitec-customers-can-expect-in-the-coming-months\/\" rel=\"bookmark\">2 big changes Capitec customers can expect in the coming months<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Financial service firm Capitec has notified customers that it will &#8216;switch off&#8217; its old app at the end of the month &#8211; 30 April 2021.<\/p>\n","protected":false},"author":10,"featured_media":60339,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[961],"tags":[1798,26],"class_list":["post-483759","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-capitec","tag-headline"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/483759","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=483759"}],"version-history":[{"count":6,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/483759\/revisions"}],"predecessor-version":[{"id":483783,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/483759\/revisions\/483783"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/60339"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=483759"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=483759"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=483759"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}