{"id":495479,"date":"2021-06-02T10:56:07","date_gmt":"2021-06-02T08:56:07","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=495479"},"modified":"2021-06-02T10:56:07","modified_gmt":"2021-06-02T08:56:07","slug":"samsung-launches-door-to-door-smartphone-repair-service-in-south-africa","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/mobile\/495479\/samsung-launches-door-to-door-smartphone-repair-service-in-south-africa\/","title":{"rendered":"Samsung launches door-to-door smartphone repair service in South Africa"},"content":{"rendered":"<p>Samsung has launched a door-to-door service repair service in South Africa for its smartphones, tablets and watches.<\/p>\n<p>The service will allow customers who require repairs to have their smartphone collected from their home or business, and returned, provided the property is within 40km of a customer care centre.<\/p>\n<p>Samsung has detailed the process as follows:<\/p>\n<ul>\n<li>Once you have selected the service <strong><a href=\"https:\/\/www.samsung.com\/za\/support\/door2door\/\" target=\"_blank\" rel=\"noopener\">here<\/a><\/strong>\u00a0Samsung will arrange a collection time with you.<\/li>\n<li>The cost of both the pick-up and return of your smartphone is R330.<\/li>\n<li>The device will be picked up and you will be able to track the repair progress.<\/li>\n<li>You will be notified when the repair is completed.<\/li>\n<li>A delivery time will be arranged with you.<\/li>\n<li>Due to Covid regulations, the product will be sanitised and packaged before the customer.<\/li>\n<\/ul>\n<p>The list of devices that are included under the repair programme include:<\/p>\n<p><strong>Smartphones<\/strong><\/p>\n<ul>\n<li>Samsung Galaxy Z (all models)<\/li>\n<li>Samsung Galaxy S (all models)<\/li>\n<li>Samsung Galaxy Note 20 5G,<\/li>\n<li>Samsung Galaxy Note (all models)<\/li>\n<li>Samsung Galaxy A (all models)<\/li>\n<li>Samsung Galaxy J (all models)<\/li>\n<\/ul>\n<p><strong>Tablets<\/strong><\/p>\n<ul>\n<li>Galaxy Tab S (all models)<\/li>\n<li>Galaxy Tab A (all models)<\/li>\n<li>Galaxy Tab Active (all models)<\/li>\n<\/ul>\n<p><strong>Watches and accessories<\/strong><\/p>\n<ul>\n<li>Galaxy Watch (all models)<\/li>\n<li>Galaxy Watch Active (all models)<\/li>\n<li>Galaxy Fit (all models)<\/li>\n<li><strong>\u00a0<\/strong>Galaxy Buds (all models)<\/li>\n<\/ul>\n<p>Samsung said that a device repair service of R330 (both ways) is applicable, and additional costs will be applied to pick-up and delivery times missed by the customer.<\/p>\n<hr \/>\n<p><strong>Read: <a href=\"https:\/\/businesstech.co.za\/news\/mobile\/491283\/vodacom-alibaba-look-to-boost-south-africa-sales-with-super-app\/\" target=\"_blank\" rel=\"noopener\">Vodacom, Alibaba look to boost South Africa sales with super-app<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Samsung has launched a door-to-door service repair service in South Africa for its smartphones, tablets and watches.<\/p>\n","protected":false},"author":10,"featured_media":461100,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[26,52],"class_list":["post-495479","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mobile","tag-headline","tag-samsung"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/495479","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=495479"}],"version-history":[{"count":5,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/495479\/revisions"}],"predecessor-version":[{"id":495495,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/495479\/revisions\/495495"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/461100"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=495479"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=495479"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=495479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}