Dis-Chem Pharmacies on Thursday (1 July) announced the launch of its same-day on-demand delivery service, offering delivery within 60 minutes, and giving customers access to a range of 7,000 items across health, nutrition, beauty, cosmetic and electrical products.<\/p>\n
The launch of Dis-Chem\u2019s DeliverD service will be trialled in selected stores across Johannesburg and other major metropolitan areas before being extended to other regions aligned to Dis-Chem\u2019s footprint, the retailer said.<\/p>\n
Initially, a limited range of front shop products \u2013 health, nutrition, beauty, cosmetics, electrical and baby ranges \u2013 will be available during the trial pilot phase.<\/p>\n
\u201cDis-Chem DeliverD complements our existing online offering, and this development taps directly into understanding what our customers want, central to which is convenience.<\/p>\n
“We have seen significant online growth in the past 12 months and the ongoing customer demand for quick, same-day online service was a key driver behind the introduction of this offering,” said Saul Saltzman, executive director at Dis-Chem.<\/p>\n
Saltzman said delivery times will depend on customer needs, location and availability of slots.<\/p>\n
The trial phase will give loyal Dis-Chem customers the opportunity to try the service and provide feedback which, in turn, will allow Dis-Chem to refine the offering.<\/p>\n
“We foresee the trial phase being a partnership with our customers so that we can ultimately bring the best possible experience and we welcome feedback so that we can refine and improve this service,” Saltzman said.<\/p>\n
Dis-Chem DeliverD will initially be available to customers situated within 10km of the following stores during the trial:<\/p>\n
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Customers can access DeliverD via Dis-Chem\u2019s existing app which can be downloaded or updated from Google Play, Apple App stores or the Hauwei store.<\/p>\n