{"id":509110,"date":"2021-07-29T12:52:48","date_gmt":"2021-07-29T10:52:48","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=509110"},"modified":"2021-07-29T12:52:48","modified_gmt":"2021-07-29T10:52:48","slug":"teamwork-made-easy-with-euphoria-and-microsoft-teams","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/industry-news\/509110\/teamwork-made-easy-with-euphoria-and-microsoft-teams\/","title":{"rendered":"Teamwork made easy with Euphoria and Microsoft Teams"},"content":{"rendered":"<p><strong><a href=\"https:\/\/euphoria.co.za\/pr\/?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_campaign=July\" target=\"_blank\" rel=\"noopener\">Euphoria Telecom<\/a><\/strong> has officially added <strong><a href=\"https:\/\/www.microsoft.com\/en-za\/microsoft-teams\/group-chat-software?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_campaign=July\" target=\"_blank\" rel=\"noopener\">Microsoft Teams<\/a><\/strong> integration to its full-service VoIP, cloud-hosted business telephony platform.<\/p>\n<ul>\n<li><strong><a href=\"https:\/\/euphoria.co.za\/pr\/?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_campaign=July\" target=\"_blank\" rel=\"noopener\">Click here to learn more about Euphoria Telecom.<\/a><\/strong><\/li>\n<\/ul>\n<p>This makes communication even more seamless for anyone looking to integrate call, chat and collaboration functionality into one easy \u201cwork from anywhere\u201d communication solution.<\/p>\n<p>Business is becoming increasingly digital and the words \u201cintegrated communication\u201d are more meaningful now than they have ever been.<\/p>\n<p>Euphoria Telecom is putting integrated communication into action by adding <strong><a href=\"https:\/\/www.microsoft.com\/en-za\/microsoft-teams\/group-chat-software?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_campaign=July\" target=\"_blank\" rel=\"noopener\">Microsoft Teams<\/a><\/strong> to its ever-growing offering of third-party software enhancements that bring the office to you.<\/p>\n<p><strong><a href=\"http:\/\/euphoria.co.za\/pr?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_campaign=July\" target=\"_blank\" rel=\"noopener\">Euphoria Telecom<\/a><\/strong> already offers a powerful, cloud-hosted PABX solution that caters to businesses of all sizes with its scalable telephony packages.<\/p>\n<p>While Microsoft Teams does have PABX functionality, it is limited.<\/p>\n<p>This integration allows Microsoft Teams users to get critical features like call queues, reporting and analytics, and a selection of other remote communications features that the Euphoria platform provides &#8211; all while working in Microsoft Teams.<\/p>\n<p>Team Integration adds a new dimension to calls.<\/p>\n<p>With Euphoria and Microsoft Teams integrated into your communications toolkit, you can now make calls straight out of the Microsoft Teams interface, the same way you would make a call using the Euphoria mobile app or browser phone.<\/p>\n<p>Microsoft Teams and Euphoria\u2019s partnership brings added productivity tools, video conferencing integration, cost-savings and the added benefit of detailed reporting, with itemised billing and reduced local and international call rates, without having to use two separate systems.<\/p>\n<p>With work increasingly becoming something you do, not somewhere you go, integrated communication is seamlessly connecting people, particularly for businesses with call centres.<\/p>\n<p>Euphoria is also integrating other useful third-party software offerings into its platform, like the <strong><a href=\"https:\/\/www.freshworks.com\/?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_campaign=July\" target=\"_blank\" rel=\"noopener\">Freshworks\u2019<\/a><\/strong> digital ticketing solution <strong><a href=\"https:\/\/freshdesk.com\/?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_campaign=July\" target=\"_blank\" rel=\"noopener\">Freshdesk<\/a><\/strong> earlier this year, and there are several more to come.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Euphoria Telecom has made communication even more seamless for anyone looking to integrate call, chat and collaboration functionality into one easy \u201cwork from anywhere\u201d communication solution.<\/p>\n","protected":false},"author":57,"featured_media":509114,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10459],"tags":[11134],"class_list":["post-509110","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-news","tag-euphoria-telecom"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/509110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/57"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=509110"}],"version-history":[{"count":3,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/509110\/revisions"}],"predecessor-version":[{"id":509118,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/509110\/revisions\/509118"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/509114"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=509110"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=509110"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=509110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}