{"id":513592,"date":"2021-08-18T11:49:43","date_gmt":"2021-08-18T09:49:43","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=513592"},"modified":"2021-08-18T11:49:43","modified_gmt":"2021-08-18T09:49:43","slug":"business-talk-absas-subash-sharma-on-how-banking-innovations-are-helping-customers-through-the-pandemic","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/banking\/513592\/business-talk-absas-subash-sharma-on-how-banking-innovations-are-helping-customers-through-the-pandemic\/","title":{"rendered":"Business Talk \u2013 Absa\u2019s Subash Sharma on how banking innovations are helping customers through the pandemic"},"content":{"rendered":"<p>Subash Sharma is head of digital channels for Absa Retail and Business Banking, responsible for developing and executing the digital strategy at the bank.<\/p>\n<p>Sharma is a member of the extended leadership team at Retail Banking and leads the transformation and turnaround of its digital channels.<\/p>\n<p>At Absa, he has led various innovative solutions, such as Absa\u2019s world-first transactional banking solution on WhatsApp. He has experience in various sectors, including manufacturing, aerospace, nuclear, consulting and banking.<\/p>\n<p>In this Business Talk interview, Sharma discusses how banks are leveraging innovation in the current environment.<\/p>\n<p>He shares how the Covid-19 pandemic has impacted Absa\u2019s retail customers and talks through some of the initiatives that Absa has undertaken to help its customers during the current crisis.<\/p>\n<p>Sharma highlights the important role that innovation has played in improving customers\u2019 experiences and seeing the banking industry evolve in South Africa.<\/p>\n<p>The full interview is embedded below. You can find all the Business Talk with Michael Avery interviews <a href=\"https:\/\/talk.businesstech.co.za\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/p>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/soWTbpvPVLw\" width=\"640\" height=\"388\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Subash Sharma discusses how banks are leveraging innovation to help their customers during the current crisis.<\/p>\n","protected":false},"author":10,"featured_media":513594,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[961],"tags":[29,15578,16170],"class_list":["post-513592","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-absa","tag-business-talk","tag-subash-sharma"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/513592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=513592"}],"version-history":[{"count":5,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/513592\/revisions"}],"predecessor-version":[{"id":513934,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/513592\/revisions\/513934"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/513594"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=513592"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=513592"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=513592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}