{"id":566452,"date":"2022-03-10T06:59:31","date_gmt":"2022-03-10T04:59:31","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=566452"},"modified":"2022-03-10T06:59:31","modified_gmt":"2022-03-10T04:59:31","slug":"reimagine-customer-engagement-with-smart-digital-experiences-across-all-channels","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/industry-news\/566452\/reimagine-customer-engagement-with-smart-digital-experiences-across-all-channels\/","title":{"rendered":"Reimagine customer engagement with Smart Digital Experiences across all channels"},"content":{"rendered":"<p>Disruptive technologies are changing the way that banks must operate to ensure they provide engaging, consistent, yet frictionless customer journeys.<\/p>\n<p>Banks are realizing the heightened need for a customer-centric approach, which is why the MEA cloud computing market <a href=\"https:\/\/www.temenos.com\/wp-content\/uploads\/2021\/09\/MEA-Cloud-Banking-Tip-Sheet_08-30-21.pdf\" target=\"_blank\" rel=\"noopener\"><strong>is expected<\/strong><\/a> to grow from $14.2 billion in 2021 to $31.4 billion by 2026.<\/p>\n<p><a href=\"https:\/\/www.temenos.com\/products\/infinity\/?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_campaign=March+2022\" target=\"_blank\" rel=\"noopener\"><strong>Learn how Temenos Digital Banking solution can power your bank\u2019s digital transformation journey and differentiated omnichannel customer experiences<\/strong><\/a><\/p>\n<p>While many banks have invested in certain digital technologies, far fewer have committed to a complete front-to-back digitalization to see significant improvements in retention or customer experience.<\/p>\n<p>Providing an engaging customer journey that immerses the customers in a unique buying experience dramatically enhances the way customers interact with a bank, improving their satisfaction and long-term loyalty.<\/p>\n<p>With the Temenos Infinity Digital Banking solution, you can better serve the entire customer lifecycle, offering a first-class omnichannel experience and Beyond Banking servicing.<\/p>\n<h3 class=\"my-4\"><strong>Temenos Infinity<\/strong><\/h3>\n<p>Temenos Infinity is a comprehensive cloud-native, API and SaaS-first banking solution that empowers banks to accelerate their digital transformation initiatives and deliver seamless digital customer experiences across the entire customer lifecycle:<\/p>\n<ul>\n<li><strong>Single solution based on packaged banking services and capabilities, for fast time-to-market <\/strong>enabling banks to take advantage of market opportunities, quickly<\/li>\n<li><strong>Agile and extensible solution with partner ecosystem and embedded analytics<\/strong> to optimize and increase conversions at a growing pace<\/li>\n<li><strong>Cost-efficient and scalable platform that <\/strong>improves profitability by allowing new products and services to be launched at a low and scalable cost<\/li>\n<\/ul>\n<h3 class=\"my-4\"><strong>Temenos Banking Cloud<\/strong><\/h3>\n<p>While Temenos Infinity is cloud and core-agnostic, it works best when built on the Temenos Banking Cloud that puts banks in control of their innovation cycles and business models:<\/p>\n<ul>\n<li>An <strong>API-driven banking cloud platform<\/strong>, offering incredible flexibility to financial institutions<\/li>\n<li>It <strong>leverages a comprehensive sandbox<\/strong> to support faster innovation<\/li>\n<li>It has a <strong>wealth of function-rich services<\/strong> that make it easy for banks to provide services when they need them<\/li>\n<\/ul>\n<p>The Temenos Banking Cloud is also cloud-native and cloud-agnostic, making it the perfect option for financial institutions of all sizes &#8211; regardless of the cloud provider.<\/p>\n<p><a href=\"https:\/\/www.temenos.com\/products\/infinity\/?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_campaign=March+2022\" target=\"_blank\" rel=\"noopener\"><strong>Learn how Temenos Infinity can power your bank\u2019s digital transformation journey<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>With more consumers choosing digital banking over traditional in-branch banking, creating seamless and hyper-personalized digital customer experiences help banks establish a strong foundation that helps attract new customers and drive long-term loyalty.<\/p>\n","protected":false},"author":57,"featured_media":566454,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10459],"tags":[14161],"class_list":["post-566452","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-news","tag-temenos"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/566452","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/57"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=566452"}],"version-history":[{"count":2,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/566452\/revisions"}],"predecessor-version":[{"id":566460,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/566452\/revisions\/566460"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/566454"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=566452"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=566452"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=566452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}