{"id":62079,"date":"2014-07-05T13:24:03","date_gmt":"2014-07-05T11:24:03","guid":{"rendered":"http:\/\/businesstech.co.za\/news\/?p=62079"},"modified":"2014-07-05T13:24:03","modified_gmt":"2014-07-05T11:24:03","slug":"fnb-in-double-transaction-blunder","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/banking\/62079\/fnb-in-double-transaction-blunder\/","title":{"rendered":"FNB in double transaction blunder"},"content":{"rendered":"

FNB says it is working on reversing duplicate debit orders which were erroneously processed on Saturday morning (5 July 2014).<\/p>\n

A number of FNB clients took to Twitter and the MyBroadband forums on to complain about transactions paid out of accounts being doubled, effectively charging clients twice\u00a0 – and in some cases, adding funds to accounts twice.<\/p>\n

FNB Twitter personality, Rbjacobs, said that the bank was aware of the issue and was working to reverse the transactions and assist clients affected.<\/p>\n

“Apologies for duplicate transactions that have occurred. Please email care@fnb.co.za<\/strong> and we will assist in having this resolved,” the account said.<\/p>\n

\"FNB<\/a>

FNB double debit blunder<\/p><\/div>\n

Some MyBroadband users reported being debited double amounts totalling thousands of rands.<\/p>\n

“All double debits and credits did not activate the InContact alerts. I only found out about this when I was informed by someone else and logged into my account and saw the missing as well as new money,” one MyBroadband user noted.<\/p>\n

More on FNB<\/h3>\n

FNB says strong appetite for GeoPayments<\/strong><\/a><\/p>\n

FNB expands online services<\/strong><\/a><\/p>\n

FNB\u2019s big data surge<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

FNB says it is working on reversing duplicate debit orders which were erroneously processed on Saturday morning (5 July 2014).<\/p>\n","protected":false},"author":10,"featured_media":35965,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[961],"tags":[76,26],"class_list":["post-62079","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-fnb","tag-headline"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/62079","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=62079"}],"version-history":[{"count":1,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/62079\/revisions"}],"predecessor-version":[{"id":62081,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/62079\/revisions\/62081"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/35965"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=62079"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=62079"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=62079"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}