{"id":630683,"date":"2022-10-03T14:53:28","date_gmt":"2022-10-03T12:53:28","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=630683"},"modified":"2022-10-03T14:53:28","modified_gmt":"2022-10-03T12:53:28","slug":"woolworths-is-expanding-its-delivery-services-and-adding-new-features-to-its-app","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/lifestyle\/630683\/woolworths-is-expanding-its-delivery-services-and-adding-new-features-to-its-app\/","title":{"rendered":"Woolworths is expanding its delivery services &#8211; and adding new features to its app"},"content":{"rendered":"<p>Woolworths has announced that it will scale its delivery services to 100 more stores and bring both Woolies Dash and the Woolies mobile app into one ecosystem.<\/p>\n<p>According to the retailer, the integration of the platforms aims to make a one-stop shopping experience for customers. Following the success of Woolies Dash the group is now bringing the service to its main app and providing more enhanced features.<\/p>\n<p>Over 50% of the retailer\u2019s already online sales emanate from the app, and this is set to accelerate further by introducing Woolies Dash on-demand into the main platform.<\/p>\n<p>The brand offers three online delivery modes based on customer preference:<\/p>\n<ul>\n<li>Scheduled delivery &#8211; broad regional footprint and allows for an unlimited number of goods in a basket<\/li>\n<li>Click and Collect &#8211; free for customers<\/li>\n<li>Woolies Dash &#8211; on-demand same-day delivery<\/li>\n<\/ul>\n<p>\u201cOur customers have expressed their preference to have one app to do all of their Woolies shopping and manage their services,&#8221; said Liz Hillock, the head of online at the retailer. She added that the Woolworths App has a total of 1.8 million users.<\/p>\n<p>Some of the features that Dash shoppers can use in the new integrated app include:<\/p>\n<ul>\n<li>Three Woolies Food delivery options in one place &#8211; Scheduled delivery, Click and Collect and On-Demand<\/li>\n<li>Access to online product promotions and the option to redeem WRewards vouchers<\/li>\n<li>WRewards and Myschool virtual cards and information<\/li>\n<li>Product ratings and reviews<\/li>\n<li>Personal shopper in-app chat<\/li>\n<li>The option to add a tip at checkout<\/li>\n<li>Order progress alerts and live driver tracking<\/li>\n<li>Switch to fashion, beauty and home shopping directly from Woolies Dash<\/li>\n<li>Full suite of Woolworths Financial Services<\/li>\n<li>Daily content and access to a store locator, barcode scanning to shop products or find-in-store<\/li>\n<\/ul>\n<p>\u201cWoolies Dash has grown incredibly fast; we\u2019re running at 95% early and on-time deliveries, and we\u2019re focused on taking it to the next level.<\/p>\n<p>&#8220;By integrating our apps, we\u2019re also making some core \u2018backstage\u2019 and operational improvements that will allow us to exceed customer expectations,&#8221; said Hillock.<\/p>\n<p>To allow for a smooth transition, app transition will be in phases by store through to 6 October, with Woolies Dash no longer taking orders from 7 October 2022.<\/p>\n<hr \/>\n<p><strong>Read: <a href=\"https:\/\/businesstech.co.za\/news\/motoring\/630569\/why-motorists-should-be-worried-about-the-fuel-shortages-for-airlines-in-south-africa\/\" target=\"_blank\" rel=\"noopener\">Why motorists should be worried about the fuel shortages for airlines in South Africa<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Following the success of Woolies Dash the group now brings the service to its main app providing more enhanced features.<\/p>\n","protected":false},"author":10,"featured_media":621485,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9876],"tags":[26,949],"class_list":["post-630683","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lifestyle","tag-headline","tag-woolworths"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/630683","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=630683"}],"version-history":[{"count":11,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/630683\/revisions"}],"predecessor-version":[{"id":630721,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/630683\/revisions\/630721"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/621485"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=630683"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=630683"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=630683"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}