Massmart, owner of Game, Builders and Makro, has introduced Walmart\u2019s Global Integrated Fulfillment software to all Makro stores \u2013 with plans to expand it to Game stores in the coming months.<\/p>\n
The Walmart-developed tech is an order fulfillment software application that digitises and optimises the picking, packing, staging and distribution of online orders.<\/p>\n
According to Massmart, adopting this tech will allow the group to leverage Walmart\u2019s years of operating experience in the United States to improve online fulfilment in South Africa.<\/p>\n
“Although 80% of Makro orders are already delivered within two days, the use of this type of technology will ultimately, in the near future, enable same\/next-day order fulfilment across the group<\/strong>,” it said.<\/p>\n Massmart\u2019s Vice President of Group eCommerce Pickup & Delivery, Merlin Otto, said that this is the group\u2019s latest initiative in its quest to become a leading online destination for local shoppers.<\/p>\n “We have made significant investments to build and grow our e-commerce offering at Massmart,\u201d he said. \u201cGiven the growth in 2022 of over 90% across the e-commerce portfolio, our ability to efficiently process higher volumes of orders is a key success factor. We anticipate that the integration of the system into our business will enable shorter lead times for online orders.\u201d<\/p>\n Massmart said that some of the key benefits of Walmart technology include:<\/p>\n The rollout across Makro stores was completed last month, with Massmart noting order pick rates have increased by as much as 150% since implementation, and there has been an overall 40% reduction in total order processing time.<\/p>\n “Following the rapid improvements seen at Makro, the focus has now moved to implementing the technology at Game Stores,” it said.<\/p>\n\n
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