{"id":696975,"date":"2023-06-19T14:44:28","date_gmt":"2023-06-19T12:44:28","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=696975"},"modified":"2023-06-19T14:45:47","modified_gmt":"2023-06-19T12:45:47","slug":"hr-metanoia-do-or-die","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/industry-news\/696975\/hr-metanoia-do-or-die\/","title":{"rendered":"HR Metanoia \u2013 do or die"},"content":{"rendered":"\n<p>The HR function in 2023 is inundated with administrative processes to the detriment of other value-adding processes.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/peopleres.co.za\/managing-compliance-through-workflows\/?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_campaign=June+2023\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Click here to solve this challenge with People Resolutions.<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<p>Where spreadsheets and hard-copy files act as sources of HR reporting, the first thing that suffers is traceability of information. &nbsp;<\/p>\n\n\n\n<p>Senior Executives interrogate the HR report with the same vigour used when analysing financial statements.&nbsp;<\/p>\n\n\n\n<p>It may seem unfair to compare a financial- with a human resource report, but such is the language of management. HR must step up to this challenge and empower itself with the right tools for the job.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>The solution:<\/strong><\/h3>\n\n\n\n<p>HR needs to automate primary compliance-driven processes with built-in reporting metrics to create the much-needed space as authentic human behaviour experts.&nbsp; <\/p>\n\n\n\n<p>This requires radical HR change \u2013 a metanoia (meaning to change one\u2019s mind and to expand it in such a way as to have a new perspective on the world or oneself).&nbsp; <\/p>\n\n\n\n<p>If HR can shift from struggling with primary data to interpreting the human behaviour implications derived from data, it will fill the void that is currently plaguing the HR function.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to begin<\/strong><\/h3>\n\n\n\n<p>The first step in the right direction is to get a robust HR Information Management system that has a strong focus on workflow automation.&nbsp;<\/p>\n\n\n\n<p>Next, you must pick the right team \u2013 comprising fewer administrators and admin controllers and more business and data analysts.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Motivation<\/strong><\/h3>\n\n\n\n<p>People Resolutions has been designing HR Management systems for the past 23 years.&nbsp;They give the following advice to their prospective clients:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Balance between no-code and custom solutions.&nbsp;<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Learn how to automate business processes and keep them current on a continuous basis.&nbsp; <\/p>\n\n\n\n<p>People Resolutions has identified and developed 20 standardised \u201cHR workflow templates\u201d that can support and automate almost the entire HR function.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\">\n<li><strong>Avoid dependency on reporting hierarchy.<\/strong>&nbsp;<\/li>\n<\/ol>\n\n\n\n<p>Automation of decisions and approvals requires a reporting hierarchy. However, the reality is that there are many organisations where this information is simply not available or unreliable.&nbsp;<\/p>\n\n\n\n<p>To overcome a fixed hierarchy as a pre-condition for workflow automation, People Resolutions had to find an alternative solution.&nbsp; <\/p>\n\n\n\n<p>Its workflows are now capable of literally changing sign-offs and approvals based on in-workflow rules in the absence of a reporting hierarchy.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li><strong>The interconnectedness of everything.&nbsp;<\/strong>&nbsp;<\/li>\n<\/ol>\n\n\n\n<p>Workflows provide ideal solutions where the process is predictable with a high frequency of use.&nbsp;<\/p>\n\n\n\n<p>Does this mean the more complex a business with less predictability, the less there is to gain from automation?&nbsp; <\/p>\n\n\n\n<p>People Resolutions can overcome this with its ability to cross-reference between workflows and even start secondary workflows within existing ones.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\">\n<li><strong>Digitise at source.&nbsp;<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Normally, onboarding a new employee can require handling up to 12 different documents by an average of 3 staff members. &nbsp;<\/p>\n\n\n\n<p>The digitisation of data points from these documents traditionally implied that an administrator first had to get hold of all these documents, then capture data elements, and finally file a hard copy somewhere in a cabinet.&nbsp; <\/p>\n\n\n\n<p>People Resolutions revolutionised this process through its \u201chandle once, digitise at source\u201d principle.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Conclusion<\/h3>\n\n\n\n<p>Where does this leave the HR Department who wants to engage on the metanoia road?<\/p>\n\n\n\n<p>Start with the end in mind. The most difficult part of this journey is the first few steps.&nbsp;Get a technology partner that understands your challenges and the journey will be the teacher.<\/p>\n\n\n\n<p><a href=\"https:\/\/peopleres.co.za\/managing-compliance-through-workflows\/?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_campaign=June+2023\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Click here to begin your metanoia road with People Resolutions.<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The HR function in 2023 is inundated with administrative processes to the detriment of other value-adding processes. <\/p>\n","protected":false},"author":57,"featured_media":696993,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10459],"tags":[18151],"class_list":["post-696975","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-news","tag-people-resolutions"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/696975","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/57"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=696975"}],"version-history":[{"count":8,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/696975\/revisions"}],"predecessor-version":[{"id":697193,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/696975\/revisions\/697193"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/696993"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=696975"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=696975"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=696975"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}