{"id":699197,"date":"2023-06-27T18:00:00","date_gmt":"2023-06-27T16:00:00","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=699197"},"modified":"2023-06-27T17:08:47","modified_gmt":"2023-06-27T15:08:47","slug":"the-most-reliable-car-brands-and-models-in-2023","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/motoring\/699197\/the-most-reliable-car-brands-and-models-in-2023\/","title":{"rendered":"The most reliable car brands and models in 2023"},"content":{"rendered":"\n<p>J.D. Power, a provider of consumer insights, advisory services and data and analytics, has published its 2023 US Vehicle Dependability Study \u2013 showing that vehicle dependability is at an all-time high as the overall level of problems cited by owners continues to decline, but new technology is showing signs of its infancy<\/p>\n\n\n\n<p>The 2023 study is based on responses from 30,062 original owners of 2020 model-year vehicles after three years of ownership \u2013 measuring the number of problems per 100 vehicles (PP100) experienced during the past 12 months.<\/p>\n\n\n\n<p>The study covered 184 specific problem areas \u2013 including features and technology that are available in current vehicles \u2013 across nine vehicle system categories:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Exterior;<\/li>\n\n\n\n<li>Driving Experience;<\/li>\n\n\n\n<li>Features\/Controls\/Displays (FCD);<\/li>\n\n\n\n<li>Driving Assistance;<\/li>\n\n\n\n<li>Infotainment;<\/li>\n\n\n\n<li>Seats;<\/li>\n\n\n\n<li>Climate;<\/li>\n\n\n\n<li>Interior; and<\/li>\n\n\n\n<li>Powertrain (engine).<\/li>\n<\/ul>\n\n\n\n<p>&#8220;The study reported an industry average of 186 problems per 100 (PP100) vehicles, an improvement of 6 PP100 from 2022,&#8221; said J.D. Power. <\/p>\n\n\n\n<p>Mass market brands are leading the industry\u2019s improvement for fewer problems, with 182 PP100 \u2013 8 PP100 lower than a year ago and 23 PP100 lower than for premium brands (205 PP100). <\/p>\n\n\n\n<p>&#8220;The gap between the two segments is at its widest since the study launched 34 years ago and mirrors a trend that began in 2016,&#8221; said the report.<\/p>\n\n\n\n<p>&#8220;A driving force for the dependability disparity between the two segments is the new technology introduced in vehicles. Premium brands usually have more technology, which increases complexity and the inherent likelihood of additional problems,&#8221; it added.<\/p>\n\n\n\n<p>Some of the <strong>most deteriorated areas from 90 days to three years of ownership are starter battery failures, outdated maps, Android Auto\/Apple Car Play and voice recognition problems.<\/strong><\/p>\n\n\n\n<p>&#8220;The increase in problems in the technology area shows the importance that over-the-air updates can play in correcting issues with audio systems and keeping the information in them up to date,&#8221; said the report.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Most reliable brands<\/strong><\/p>\n\n\n\n<p><strong>Lexus&nbsp;<\/strong>ranks highest overall in vehicle dependability, scoring 133 PP100. Other premium brands ranking high for vehicle dependability include&nbsp;<strong>Genesis<\/strong>&nbsp;(144 PP100),&nbsp;<strong>Cadillac<\/strong>&nbsp;(173 PP100) and&nbsp;<strong>BMW<\/strong>&nbsp;(184 PP100).<\/p>\n\n\n\n<p><strong>Kia&nbsp;<\/strong>(152 PP100) ranks highest in the mass market segment for a third consecutive year, followed by&nbsp;<strong>Buick&nbsp;<\/strong>(159 PP100),&nbsp;<strong>Chevrolet&nbsp;<\/strong>(162 PP100),&nbsp;<strong>Mitsubishi&nbsp;<\/strong>(167 PP100) and&nbsp;<strong>Toyota<\/strong>&nbsp;(168 PP100).<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-27-113214.png\"><img loading=\"lazy\" decoding=\"async\" width=\"783\" height=\"1024\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-27-113214-783x1024.png\" alt=\"\" class=\"wp-image-699283\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-27-113214-783x1024.png 783w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-27-113214-229x300.png 229w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-27-113214-768x1005.png 768w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-27-113214.png 867w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/><\/a><\/figure>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Most reliable models<\/strong><\/p>\n\n\n\n<p>Toyota is the parent company receiving the most model-level awards<strong>,<\/strong> with several notable models scoring high in dependability. These are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The <strong>Lexus NX<\/strong>;<\/li>\n\n\n\n<li><strong>Lexus RX<\/strong>;<\/li>\n\n\n\n<li><strong>Toyota C-HR<\/strong>;<\/li>\n\n\n\n<li><strong>Toyota Highlander<\/strong>;<\/li>\n\n\n\n<li><strong>Toyota Sienna<\/strong>; <\/li>\n\n\n\n<li><strong>Toyota Corolla<\/strong>; and <\/li>\n\n\n\n<li><strong>Toyota Tacoma<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/2022-Lexus-NX350h-F-Sport-Header-2.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"625\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/2022-Lexus-NX350h-F-Sport-Header-2-1024x625.jpg\" alt=\"\" class=\"wp-image-699441\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/2022-Lexus-NX350h-F-Sport-Header-2-1024x625.jpg 1024w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/2022-Lexus-NX350h-F-Sport-Header-2-300x183.jpg 300w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/2022-Lexus-NX350h-F-Sport-Header-2-768x469.jpg 768w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/2022-Lexus-NX350h-F-Sport-Header-2.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><strong>BMW<\/strong> received four segment awards \u2013 for the <strong>BMW 4 Series<\/strong>, <strong>BMW X2<\/strong>, <strong>BMW X5<\/strong> and <strong>MINI Cooper<\/strong>.<\/p>\n\n\n\n<p>&nbsp;<strong>Hyundai<\/strong> \u2013 the parent company of <strong>Kia Motors<\/strong> \u2013 received three segment awards for the <strong>Kia Forte<\/strong>,<strong> Kia Optima<\/strong> and <strong>Kia Sportage<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-27-114103.png\"><img loading=\"lazy\" decoding=\"async\" width=\"891\" height=\"792\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-27-114103.png\" alt=\"\" class=\"wp-image-699293\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-27-114103.png 891w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-27-114103-300x267.png 300w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-27-114103-768x683.png 768w\" sizes=\"auto, (max-width: 891px) 100vw, 891px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-27-114123.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-27-114123.png\" alt=\"\" class=\"wp-image-699297\" width=\"769\" height=\"779\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-27-114123.png 864w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-27-114123-296x300.png 296w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/06\/Screenshot-2023-06-27-114123-768x779.png 768w\" sizes=\"auto, (max-width: 769px) 100vw, 769px\" \/><\/a><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Read: <a href=\"https:\/\/businesstech.co.za\/news\/motoring\/698359\/the-cheapest-cars-on-offer-by-luxury-brands-in-south-africa-and-how-much-they-cost\/\">The cheapest cars on offer by luxury brands in South Africa \u2013 and how much they cost<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A recent study revealed the most dependable car brands and models in 2023.<\/p>\n","protected":false},"author":10,"featured_media":699435,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[11119],"tags":[26,12837],"class_list":["post-699197","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-motoring","tag-headline","tag-j-d-power"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/699197","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=699197"}],"version-history":[{"count":6,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/699197\/revisions"}],"predecessor-version":[{"id":699443,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/699197\/revisions\/699443"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/699435"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=699197"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=699197"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=699197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}