{"id":720032,"date":"2023-09-21T10:48:40","date_gmt":"2023-09-21T08:48:40","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=720032"},"modified":"2023-09-21T10:48:40","modified_gmt":"2023-09-21T08:48:40","slug":"discovery-bank-hits-700000-customers-in-south-africa-still-running-at-a-loss","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/business\/720032\/discovery-bank-hits-700000-customers-in-south-africa-still-running-at-a-loss\/","title":{"rendered":"Discovery Bank hits 700,000 customers in South Africa &#8211; still running at a loss"},"content":{"rendered":"\n<p>Financial services group Discovery has resumed dividend payouts, with its local and international businesses performing well. <\/p>\n\n\n\n<p>In its summarised audited results for the year ended 30 June 2023, normalised operating profit jumped 24% to R11.6 billion, while headline earnings jumped by 5% to R5.49 billion. <\/p>\n\n\n\n<p>&#8220;The headline earnings volatility caused by economic assumption changes is the rationale behind Discovery\u2019s stated policy of normalising for the impact of long-term interest rate movements in the presentation of normalised headline earnings. Although the interest rate changes impact,&#8221; the group said. <\/p>\n\n\n\n<p>&#8220;Although the interest rate changes impact headline earnings, they have no impact on the operations of the group, with little impact on the Group\u2019s liquidity, cash flows, and solvency.&#8221; <\/p>\n\n\n\n<p>The increase in interest rates across Discovery&#8217;s main insurance markets &#8211; South Africa and the UK &#8211; impacted headline growth, which it said was the main reason for the difference in the 5% growth in headline earnings compared to the 32% growth in normalised headline earnings. <\/p>\n\n\n\n<p>The groups said that the effects of the interest rate hikes were more pronounced in South Africa as  Discovery Life economic assumptions adjustments amounted to R2.8 billion, gross of tax.<\/p>\n\n\n\n<p>It added that the impact of interest rate hikes in the UK was more muted as the group&#8217;s hedging strategy proved sufficient, with some gains leading to improved discretionary margins.<\/p>\n\n\n\n<p>In addition, despite a R600 million reduction in debt and the financial leverage ratio improving to 20%, the group said that its central liquidity remained strong, reflecting its continued financial resilience. <\/p>\n\n\n\n<p>The group added that the significant recovery in Discovery Life\u2019s cash generation following the Covid-19 pandemic and a reduction in the cost of new initiatives helped boost organic cash generation. <\/p>\n\n\n\n<p><strong>It said that the strong balance sheet and cash positions supported the recommencement of dividends, with the group declaring a dividend per share of 110 cents per share. <\/strong><\/p>\n\n\n\n<p>This is the first time that the group has declared a dividend since the start of the Covid-19 pandemic. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/09\/discovery-one-.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1006\" height=\"600\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/09\/discovery-one-.jpg\" alt=\"\" class=\"wp-image-720036\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/09\/discovery-one-.jpg 1006w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/09\/discovery-one--300x179.jpg 300w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/09\/discovery-one--768x458.jpg 768w\" sizes=\"auto, (max-width: 1006px) 100vw, 1006px\" \/><\/a><\/figure><\/div>\n\n\n<p class=\"has-medium-font-size\"><strong>South Africa and Discovery Bank<\/strong><\/p>\n\n\n\n<p>Looking at South Africa, the group said that normalised operating profit increased by 22% to R9 billion and new business by 11% to R16 billion.<\/p>\n\n\n\n<p>Discovery Health showed strong growth across all metrics, with prior technological investments improving efficiency. <\/p>\n\n\n\n<p>With Group Life returning to profit, Discovery Life also showed a resilient performance, while Discovery Insure succeeded in its profit turnaround. <\/p>\n\n\n\n<p>Discovery said that its banking subsidiary &#8211; Discovery Bank &#8211; has been adding 1,000 customers a day since the start of the 2023, with the bank now just over 700,000 active clients &#8211; and the target of 1 million by 2026 in sight.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/09\/Discovery-Bank-clients.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/09\/Discovery-Bank-clients-1024x580.png\" alt=\"\" class=\"wp-image-720108\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/09\/Discovery-Bank-clients-1024x580.png 1024w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/09\/Discovery-Bank-clients-300x170.png 300w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/09\/Discovery-Bank-clients-768x435.png 768w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/09\/Discovery-Bank-clients.png 1356w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>The bank has also managed to narrow its losses, recording a loss of R767 million for the year &#8211; a 23% improvement from the nearly R1 billion loss recorded in 2022.<\/p>\n\n\n\n<p>While the bank is still running at an operational loss, it has been narrowing this loss consistently, showing that it is moving in the right direction.<\/p>\n\n\n\n<p>In 2020, it reported an operational loss of R1.17 billion &#8211; this narrowed to just over R1 billion in 2021, then to R990 million in 2022. It has now narrowed further to R767 million.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/09\/Discovery-Bank-loss.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"578\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/09\/Discovery-Bank-loss-1024x578.png\" alt=\"\" class=\"wp-image-720090\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/09\/Discovery-Bank-loss-1024x578.png 1024w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/09\/Discovery-Bank-loss-300x169.png 300w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/09\/Discovery-Bank-loss-768x434.png 768w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/09\/Discovery-Bank-loss.png 1358w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>&#8220;Further investment in product innovation and digital capabilities continues to evolve the Bank into a composite-maker in the Discovery retail ecosystem,&#8221; the group said. <\/p>\n\n\n\n<p>The group added that investment into other initiatives increased over the year, as Discovery Business Insurance and Umbrella Funds saw some growth, whilst Vitality Health International (Africa) grew from a low prior base.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Read: <a rel=\"noreferrer noopener\" href=\"https:\/\/businesstech.co.za\/news\/finance\/720024\/no-room-for-more-taxes-treasury\/\" target=\"_blank\">No room for more taxes: Treasury<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Discovery Bank is still running at a loss &#8211; but the trend shows this is reversing, and its client base is growing.<\/p>\n","protected":false},"author":95,"featured_media":646263,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9872],"tags":[4883,26],"class_list":["post-720032","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-discovery","tag-headline"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/720032","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/95"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=720032"}],"version-history":[{"count":3,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/720032\/revisions"}],"predecessor-version":[{"id":720110,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/720032\/revisions\/720110"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/646263"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=720032"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=720032"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=720032"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}