Empowering service staff and customers by saving time and improving service<\/h3>\n
“In an environment that is changing rapidly, Wiseasy with its partner AddPay has brought in a truly integrated solution on a single screen with T2.\u201d<\/p>\n
\u201cNow businesses don’t need multiple devices\/vendors, the T2 is One Gateway + One Payment Device + One Order management tool, all combined into One powerful product.” according to Mayank Raheja, Managing Director for Wiseasy EMEA.<\/p>\n
Waiters can navigate the restaurant\u2019s menu on their individual tablets to save time recording the order and increase accuracy.<\/p>\n
Eliminating the need for a waiter station, waiters can take or update any order on this mobile Android device on-the-go, with any additional preparation requests, sent directly to the kitchen printer.<\/p>\n
Any waiter can also accept payment on a T2-linked device, which then duplicates these updates in real-time across all other devices, including the back-office system.<\/p>\n
The customer\u2019s bill is then automatically recorded and stored on the \u2018cloud\u2019, allowing waiters to switch tables at any time and have access to each new table\u2019s orders instantly.<\/p>\n
When the customer is ready to pay, the tablet integrates with a wide range of cashless payment options \u2013 including contactless payments that simply require the customer to tap their card on the T2\u2019s display.<\/p>\n
![\"\"](\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/10\/AddPay-T2-EMV-Android-Tablet2.jpg\")
<\/a><\/h3>\nStreamlining business operations<\/h3>\n
According to Marius Liebenberg, CEO of AddPay, the T2 is a great example of how AddPay sells payment solutions, not just SMARTPOS devices and software.<\/p>\n
\u201cPeople are so used to that little box that runs on its own and is only used for payments,\u201d said Liebenberg.<\/p>\n
In contrast, AddPay\u2019s hardware \u2013 developed by Wiseasy – works with powerful software to streamline business operations.<\/p>\n
The PayCloud software records real-time transactions with a wealth of information including bank instructions.<\/p>\n
During \u2018loadshedding\u2019 transactions are easily tracked, thus eliminating any doubt of unsuccessful transactions.<\/p>\n
Even exact settlement information is available for the merchant. Information is available on a web portal as well as a mobile app.<\/p>\n
The TMS (Terminal Management System) is a platform that allows users to view all active terminals in the field.<\/p>\n
Software updates and new apps can be loaded, and repairs can be done remotely, which eradicates the need to \u201csend a technician\u201d.<\/p>\n
With point-of-sale software, stock levels can be tracked and managed.<\/p>\n
Innovative Android software report on sales performance, accept deliveries, programme recipes and supply a wealth of data to a merchant.<\/p>\n
\u201cWe want businesses to view our solutions as primarily delivering business productivity, while also having the ability to process payments,\u201d said Liebenberg.<\/p>\n
The T2 tablet\u2019s use case is a great example of this.<\/p>\n
AddPay solutions can also be used to track and manage stock levels, re-order stock, track sales performance, and much more, too.<\/p>\n
![\"\"](\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/10\/AddPay-T2-EMV-Android-Tablet1.jpg\")
<\/a><\/h3>\nTailored to South Africa<\/h3>\n
The relationship between Wiseasy and AddPay has not only been hugely beneficial for their South African customers, but both businesses have also benefitted immensely from the partnership.<\/p>\n
\u201cWe both bring something to the table- We bring the technology, and AddPay brings the business operations, relationships, and localised services,\u201d explained Abdullah-Al Safayat, Wiseasy Director of Customer Engineering.<\/p>\n
For example: with the popularity of mobile wallets in South Africa, devices like the T2 prioritise SMARTPOS and QR payment support.<\/p>\n
Furthermore, AddPay continues collaborating with Wiseasy to support agency banking as a way to bank the unbanked.<\/p>\n
Agency banking enables informal businesses to act as bank branches and help local residents open their own bank accounts.<\/p>\n
Informal businesses can also offer valuable services, such as airtime and prepaid electricity (add in all the services), through AddPay solutions.<\/p>\n
AddPay devices serve as a platform where users can choose several add-ons.<\/p>\n
Apart from value-added services, like airtime, electricity and gaming, the devices host third-party point-of sale software and several payment options like buy now pay later, loans and layby, because the device is Android, almost any Play Store app can be uploaded.<\/p>\n
![\"\"](\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/10\/AddPay-T2-EMV-Android-Tablet3.jpeg\")
<\/a><\/h3>\nExciting growth plans<\/h3>\n
AddPay is achieving incredible success with its payment solutions in South Africa, with Liebenberg estimating there are 30,000 AddPay devices being used in the local informal sector alone.<\/p>\n
The company is expanding to other African countries, too, including Mozambique, Namibia, Botswana, and is actively investigating opportunities in Ghana, Zambia, Kenya, and Nigeria.<\/p>\n
\u201cSouth Africa is a country that influences many of the countries around it,\u201d said Safayat.<\/p>\n
\u201cOur plan is to start South Africa, and expand to the rest of Africa \u2013 and we are excited to see this happening.\u201d<\/p>\n
<\/a><\/h3>\nTailored to South Africa<\/h3>\n
The relationship between Wiseasy and AddPay has not only been hugely beneficial for their South African customers, but both businesses have also benefitted immensely from the partnership.<\/p>\n
\u201cWe both bring something to the table- We bring the technology, and AddPay brings the business operations, relationships, and localised services,\u201d explained Abdullah-Al Safayat, Wiseasy Director of Customer Engineering.<\/p>\n
For example: with the popularity of mobile wallets in South Africa, devices like the T2 prioritise SMARTPOS and QR payment support.<\/p>\n
Furthermore, AddPay continues collaborating with Wiseasy to support agency banking as a way to bank the unbanked.<\/p>\n
Agency banking enables informal businesses to act as bank branches and help local residents open their own bank accounts.<\/p>\n
Informal businesses can also offer valuable services, such as airtime and prepaid electricity (add in all the services), through AddPay solutions.<\/p>\n
AddPay devices serve as a platform where users can choose several add-ons.<\/p>\n
Apart from value-added services, like airtime, electricity and gaming, the devices host third-party point-of sale software and several payment options like buy now pay later, loans and layby, because the device is Android, almost any Play Store app can be uploaded.<\/p>\n