{"id":758027,"date":"2024-03-11T08:25:15","date_gmt":"2024-03-11T06:25:15","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=758027"},"modified":"2024-03-11T08:25:20","modified_gmt":"2024-03-11T06:25:20","slug":"three-lessons-for-business-leaders-in-the-age-of-ai","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/industry-news\/758027\/three-lessons-for-business-leaders-in-the-age-of-ai\/","title":{"rendered":"Three Lessons for (Business) Leaders in the Age of AI"},"content":{"rendered":"\n<p>Conversations surrounding AI often gravitate towards conspicuous harms, like algorithmic bias and job displacement, drawing attention from leaders and regulators.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/www.gibs.co.za\/courses\/short\/pages\/strategies-for-effective-ai-leadership-in-africa.aspx?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_campaign=March+2024\" data-type=\"link\" data-id=\"https:\/\/www.gibs.co.za\/courses\/short\/pages\/strategies-for-effective-ai-leadership-in-africa.aspx?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_campaign=March+2024\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more about Strategies for Effective AI Leadership in Africa.<\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<p>While strides have been made in addressing these concerns through regulations and ethics, there&#8217;s more to consider and these three key lessons will help leaders navigate AI\u2019s complexities.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Lesson 1: Everything is connected<\/strong><\/h3>\n\n\n\n<p>The call for ethically developing and deploying AI systems is constant but often neglects contextual factors, treating AI in isolation.<\/p>\n\n\n\n<p>Research by Funda Ustek-Spilda et al in 2019 revealed three common &#8220;action positions&#8221; among IoT developers regarding ethics: disengagement (viewing ethics as detrimental to business), pragmatism (seeing ethics as a means to satisfy customers and drive profit), and idealism (prioritising ethical concerns over business interests).<\/p>\n\n\n\n<p>These positions highlight how context shapes choices, influenced by organisational rules and values.<\/p>\n\n\n\n<p> Profit-centric cultures hinder just AI deployment, necessitating a deeper commitment to individual respect and community responsibility beyond mere adherence to ethical codes.<\/p>\n\n\n\n<p>A systems thinking approach is essential for AI to benefit society.<\/p>\n\n\n\n<p>Leaders must prioritise understanding complex system interactions, moving beyond narrow focus on efficiency and profitability.<\/p>\n\n\n\n<p>They must embrace systems thinking as a guiding philosophy, making tough decisions to ensure long-term sustainability.<\/p>\n\n\n\n<p>This commitment requires cross-sector collaboration and incentive alignment around justice for people and the planet, challenging the competitive status quo.<\/p>\n\n\n\n<p>Without such frameworks, businesses lack motivation to prioritise ethical AI in a competitive landscape.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Lesson 2:<\/strong> <strong>Don\u2019t be fooled by the speed and scale that AI guarantees; complex problems require that we think and act slowly<\/strong><\/h3>\n\n\n\n<p>AI&#8217;s speed and scalability offer tantalising possibilities, such as expanding educational access in rural areas like Limpopo.<\/p>\n\n\n\n<p>However, viewing AI as a universal remedy for complex societal issues\u2014ranging from climate change to inequality\u2014ignores crucial nuances.<\/p>\n\n\n\n<p>Approaching AI as a panacea akin to Procrustes&#8217; bed, forcing all problems to fit a predetermined solution, risks oversimplification and neglect of systemic complexities.<\/p>\n\n\n\n<p>In tackling issues like gender-based violence or food insecurity, we must resist the allure of quick fixes and embrace a slower, more deliberate approach.<\/p>\n\n\n\n<p>While urgency is paramount in addressing pressing concerns like climate change, hasty solutions often prove inadequate.<\/p>\n\n\n\n<p>Sustainable development demands a paradoxical blend of slowing down to understand systemic roots and speeding up to enact meaningful change.<\/p>\n\n\n\n<p>AI&#8217;s dangers lie in its potential to centralise power, marginalise alternative knowledge systems, and perpetuate surface-level solutions that fail to challenge underlying structures.<\/p>\n\n\n\n<p>Real progress requires amplifying diverse voices, interrogating entrenched systems, and fostering collective action beyond technical fixes.<\/p>\n\n\n\n<p>As Audre Lorde cautioned, relying solely on the master&#8217;s tools risks perpetuating existing power dynamics rather than effecting genuine transformation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Lesson 3: Create the future you want<\/strong><\/h3>\n\n\n\n<p>In the coming decade, robotic surgeries may become routine, while AI advances could reshape job markets.<\/p>\n\n\n\n<p>These rapid changes evoke both excitement and concern.<\/p>\n\n\n\n<p>Yet, it&#8217;s crucial to recognise that humans drive AI innovations, albeit amid widening power disparities between tech giants and other stakeholders.<\/p>\n\n\n\n<p>To shift from passive recipients to active citizens in shaping AI&#8217;s trajectory, we must unite diverse voices. <\/p>\n\n\n\n<p>As Peter Drucker famously said, &#8220;the best way to predict the future is to create it.&#8221; <\/p>\n\n\n\n<p>Rather than resisting AI, we&#8217;re urged to shape a future centered on justice and equity.<\/p>\n\n\n\n<p>As AI continues to evolve, including models like ChatGPT and Bard, we must navigate its potential by understanding its complexities and acting deliberately.<\/p>\n\n\n\n<p>By embracing collective action and wielding our influence, we can steer AI towards a future that serves humanity and the planet.<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/www.gibs.co.za\/courses\/short\/pages\/strategies-for-effective-ai-leadership-in-africa.aspx?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_campaign=March+2024\" data-type=\"link\" data-id=\"https:\/\/www.gibs.co.za\/courses\/short\/pages\/strategies-for-effective-ai-leadership-in-africa.aspx?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_campaign=March+2024\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more about Strategies for Effective AI Leadership in Africa.<\/a><\/strong><\/p>\n\n\n\n<p><strong><em>This article first appeared in <a href=\"https:\/\/mags.contactmedia.co.za\/acumen\/47\/\" data-type=\"link\" data-id=\"https:\/\/mags.contactmedia.co.za\/acumen\/47\/\" target=\"_blank\" rel=\"noreferrer noopener\">GIBS Acumen Magazine<\/a><\/em><\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Artificial intelligence can potentially transform our lives in ways we can barely even imagine. But for all the potential upside, there are important considerations business leaders should keep in mind.<\/p>\n","protected":false},"author":57,"featured_media":758033,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10459],"tags":[8556,6912,5316,1542],"class_list":["post-758027","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-news","tag-ai","tag-artificial-intelligence","tag-gibs","tag-gordon-institute-of-business-science"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/758027","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/57"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=758027"}],"version-history":[{"count":5,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/758027\/revisions"}],"predecessor-version":[{"id":758051,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/758027\/revisions\/758051"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/758033"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=758027"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=758027"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=758027"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}